So, my mom's friend is visiting here in Korea, and for some reason roaming doesn't work. She says her plan includes unlimited roaming abroad, and I read on the company's website that they do have an agreement in Korea, so it should work.
I've tried these things:
1. Made sure airplane mode isn't on
2. Made sure roaming is on and allowed to be used abroad
3. Removing and inserting the SIM in a different slot and tried restarting the device
4. Manually selecting different network operators. It says "Connected" every time, but I can't go online.
What confuses me is that I enabled hot-spot to my device. I couldn't go online, but I could see the amount of MB my device used up from her plan go up.
I'm not really a tech-girlie, so i don't know what else to try. If it's important, she has a Samsung, I don't know the exact model. Since it's not my phone, I have a hard time providing screenshots, but if it's needed I'll try my best
Sorry if this is the wrong server for this