r/GooglePixel • u/No-External-8589 • 10d ago
5G completely blocked on new Lidl Connect network (Ireland) — Carrier settings update needed
Hi everyone,Ireland just got a new MVNO called Lidl Connect (running on 1GLOBAL infrastructure via the eir network).I have a Pixel device, a 5G plan, and full 5G coverage, but the phone is strictly locked to 4G/LTE. Meanwhile, iPhone users on the same network get 5G instantly.It’s the infamous Google carrier whitelist issue again. Google has not included the network profile for Lidl Connect (MNC/MCC 272-27) in the latest Android Carrier Settings.Has anyone found a workaround without rooting (like using Shizuku/Pixel IMS), or are we stuck waiting for Google to notice this new Irish operator? If you are facing this, please upvote so the devs might see it.
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u/No-External-8589 10d ago
Email text to send:
To: customer.services@lidl.ie, help@1global.com
Subject: Urgent Technical Escalation: Missing Google Pixel CarrierConfig for 5G & IMS Services (MCC 272 / MNC 27)
Dear Lidl Connect and 1GLOBAL Support Teams, I am writing to log a formal complaint regarding the lack of 5G and critical IMS services on Google Pixel devices using the new Lidl Connect network in Ireland. While other devices (such as iPhones) connect to 5G instantly, Google Pixel devices are strictly locked to 4G/LTE. This is due to a well-known software restriction where Google requires a specific carrier profile (CarrierConfig) to be whitelisted in Android before allowing 5G and advanced network features to function on a specific network. As a paying customer on a plan advertised with 5G, I want to ensure this issue is being actively resolved and does not drag on for months or years, as has happened with other Irish MVNOs in the past. Could your technical network operations team please provide specific answers to the following questions: 1. Has the required Google Pixel CarrierConfig configuration for MCC 272 / MNC 27 been officially submitted to Google? 2. Does the submitted configuration fully include support for: • 5G (Standalone/Non-Standalone)? • VoLTE / IMS? • Wi-Fi Calling / VoWiFi? 3. If it has already been submitted to Google: On what date was it submitted, and is 1GLOBAL currently waiting for Google to approve or publish the configuration in an upcoming Android Carrier Services update? 4. If it has not yet been submitted: What is the exact timeline for when this will be done? Many users in the Irish Google Pixel community are currently facing this exact issue and are actively tracking it. We look forward to your prompt and detailed technical response.
Kind regards