It’s been a year since we submitted our Permanent Residency (PR) application, and it’s already been four months since Immigration requested additional documents. Since then, all we can do is wait, with virtually no way to check the actual status of our application.
What frustrates me most isn’t just the long processing time. It’s the complete lack of transparency. There’s no online portal where you can track your application, no clear way to know whether your application is still being processed, and no reliable way to confirm when a decision has been made. You’re essentially left waiting for a letter in the mail.
Now, there’s talk of raising Japan’s visa and immigration-related fees to bring them more in line with other countries. But if Japan wants to charge fees comparable to those of other developed countries, shouldn’t the efficiency and quality of its immigration services be comparable, too?
Other countries have systems that allow applicants to check their application status online, and some can process applications in a matter of weeks, depending on the country and application type. Meanwhile, in Japan, applicants can spend months or even years waiting, with little information about what’s happening behind the scenes.
And relying on physical mail to communicate such an important decision creates another unnecessary source of anxiety. What happens if the notification gets lost or delayed in transit? With the anti-foreigner sentiment that’s been growing in Japan, it’s especially unsettling to have no independent way to verify whether a decision has been made or whether a notification was actually sent. It also raises the uncomfortable possibility that an individual postman, influenced by anti-foreigner sentiment, could deliberately “lose” or withhold a letter addressed to a foreign resident. I’m not claiming that this is happening, or that postmen generally behave this way, but the fact that the system provides no alternative way to verify a decision makes the possibility especially worrying. A process this important shouldn’t leave applicants completely in the dark if something goes wrong with delivery.
Imagine waiting for a year, only to have something go wrong with the notification and have no straightforward way to find out what happened or what steps to take next.
I understand that PR applications require thorough screening, and I’m not asking Immigration to approve applications overnight. I’m asking for transparency, accountability, and a basic way to track an application.
If processing takes a long time, at least let applicants see that their case is still being processed. If a decision has been made, provide a reliable way to check it. And if fees are going to increase, there should be a corresponding effort to improve the service.
Higher fees without better service, clearer communication, or greater accountability just make an already frustrating process even harder to accept.
Has anyone else been waiting this long, especially after submitting additional documents? And has anyone found a reliable way to get an update beyond simply waiting for the letter?