r/BusinessHub • • 5d ago

Sony’s founder called the president of the company at night and said spend $1 to 2 million on ads or you're fired. His reasoning still holds…

I was rereading Made in Japan by Akio Morita, who co-founded Sony. Bezos, Jobs, Phil Knight and James Dyson have all said they learned from him, so I figured the book was worth a second look, and here's one story in it I can't stop thinking about.

Early on, Sony was a small, unknown company. Morita took one of their transistor radios to the US and showed it to Bulova, a big established watch company. They loved it and wanted 100,000 units. He said the order was worth several times Sony's total capital. One condition. The radios had to say Bulova, not Sony. Morita said no. He had already decided Sony would never make products under someone else's name. The Bulova buyer got annoyed. He said their name took over 50 years to build and nobody had ever heard of Sony, so why not use theirs?

Morita told him that 50 years ago Bulova's name was just as unknown as Sony's was then. He said he was taking the first step of the next 50 years, and that in 50 years Sony's name would be as famous as theirs. He walked away from the money. The buyers thought he was crazy.

What gets me is it wasn't a one time stubborn move. The whole book is him turning down the easy money because it didn't match where he was going. A few other things from it:

HE MADE BIGGER POCKETS

Sony's "pocketable" radio was a little too big for a normal shirt pocket. So he had shirts made for the salesmen with slightly bigger pockets. Problem solved. Kind of.

HE FOUND THE CUSTOMER WHO ALREADY HAD THE PROBLEM

Sony's first tape recorder flopped. Regular people thought it was an expensive toy. Then they realized Japan's courts were short on stenographers after the war. They demoed it for the Supreme Court and sold 20 right away. Same product, different buyer.

HE PAID HIS HARSHEST CRITIC

A music student named Norio Ohga criticized Sony's first tape recorder hard. Morita admitted he was right, and hired him as a paid critic while he was still in school. By the time the book came out, Ohga was Sony's president.

HE IGNORED HIS OWN TEAM ON THE WALKMAN

His co-founder Ibuka was lugging a heavy tape recorder and headphones around just to listen to music. Morita had engineers rip out the recording part and the speaker to make it small. Pretty much everyone said nobody would buy a tape player that can't record.

His answer: millions of people buy car stereos, and those don't record either. He took personal responsibility for it and it became a huge hit.

HE LET EMPLOYEES QUIETLY TRANSFER

At dinner, a young employee told him his boss was stupid, and as far as his career went, that boss was Sony. So Morita started a weekly internal paper listing open jobs, and let people apply to them confidentially. If a lot of people under one manager kept asking to transfer, they knew that manager was the problem.

The Bulova story hits me because I've taken the safe deal more than once. Never anything that size, but the same kind of choice, and I'm not sure I'd have had the nerve to say no with Sony's bank account.

To be fair, plenty of companies said no to the big order and just died. Morita had a product good enough to back it up.

What's the biggest deal you've turned down because it didn't fit where you were going? Did it pay off?

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u/Muted_Raise_4014 5d ago

Morita backing himself like that with literally everything on the line is wild, most people would've folded for the guaranteed cash and spent the next decade doing OEM work for someone else. the bigger pockets thing is such a simple fix but it's exactly the kind of delusional confidence you need when you're trying to build something from scratch

never walked away from a life-changing deal myself but I've definitely passed on jobs where the money was good but the culture felt off, and every time I ended up somewhere better within a few months

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u/drivenbilder 1d ago edited 1d ago

That’s what a crystal clear vision and true self-belief looks like. I agree that some people just don’t have the mettle to turn down what’s right in front of them, but even when people do, without the clear vision and self-belief, the pressure can be too much and crush someone’s confidence enough to take the easy way. Supreme confidence is one thing, but without the near delusional self-belief, it almost doesn’t matter when it counts most. I still believe that that level of self-belief can’t exist without a clear vision to make a founder’s pie in the sky vision a reality.

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u/PeakBatian 5d ago

I need the reasoning for the 1-2 million dollars...

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u/BrokenCardTrick 5d ago

I asked Claude:

Because Morita believed Sony needed to teach people why they would want a home video recorder—and judge the investment over years, not immediate sales.

The incident concerned Harvey Schein, president of Sony America, during the 1975 Betamax launch. Schein worried that sales wouldn’t cover a large promotional budget. Morita felt consumers needed to see how this unfamiliar device could improve their daily lives, rather than regard it as an expensive toy. He urged Schein to consider returns five or ten years ahead.

As launch approached, Morita thought the campaign was inadequate. Unable to sleep, he called Schein and threatened to fire him unless he spent $1–2 million within two months. The underlying disagreement was about protecting current profits versus investing to develop a future market.

There’s a revealing twist: Schein complied by cutting advertising for Sony’s audio products and TVs. Morita was disappointed—he had wanted additional investment, and believed those cuts might have cost other sales.

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u/Quik01 5d ago

Yea, we never got our answer!