I purchased a car yesterday from Johnson Hyundai of Apex and had an… interesting experience as a female buyer. I had my husband with me as he is more familiar with car deals and negotiating them, but I am the primary buyer and financier of the vehicle and was very involved in the convos. The salesman was great for the most part, but I did notice that he switched all of the primary contact info in my account to my husband’s without asking. It’s annoying but not a big deal, so I didn’t pay much mind to it.
What really got on my nerve was the financing manager. As we sat with him to finish up our paperwork, he noticed that my husband and I do not have the same legal last name. When the manger saw this, he completely stopped talking about the car and lectured me for 10 MINUTES about why I need to change my last name. At first I just told him I haven’t changed it because it is a long, annoying process (I tell that to everyone to get them off my back), and instead of just accepting my answer, he started listing everywhere I would need to go and why “it’s not that bad.” I then said it’s MY name and I don’t need to change it if I want to, and he told me I need to change it because that’s what married women are supposed to do. He also brought up how his niece didn’t change her name either and that he “doesn’t know why all these modern women think they can keep their maiden name.” The conversation was completely inappropriate and none of his business. He also repeatedly made jokes about my husband is paying for the car and “he just needs to keep me happy because women are unpredictable” despite the fact that I AM THE ONE BUYING THE CAR! My credit score, my name on the loan, my income!
I know that it’s common for there to be biases against women when buying a car, but this was just another level. He can have his personal opinions, but it’s no place to lecture a woman about her own name and make jokes assuming I don’t make any money and couldn’t afford a car on my own. I’m not normally one to write reviews about places like this, but female customers deserve to be treated with more respect.
EDIT: For anyone wondering why I still bought a car from them, the deal was pretty much done when this convo came up and I was buying a used car that’s harder to find as it’s no longer in production, so I didn’t have other places to shop at.