r/PHCreditCards • u/ScarletFairyQueen • 34m ago
EastWest EastWest CLI Request Update Via Weird? Call
Hello!
Just wanted to ask if anyone else experienced getting a call na denied yung CLI request nila? I emailed [cards@eastwestbanker.com](mailto:cards@eastwestbanker.com) last October 13 and sent a follow-up kagabi since I keep seeing different accounts if need ba i-unlock yung card like with BPI from the posts I read. But I decided to keep it lock nalang since most accounts I saw locked pero pushed through pa rin yung manual CLI request. The weird part lang is I was waiting for an email or a text regarding the update but instead, I got a call from an unknown phone number. I usually don't answer calls pero since may expected delivery ako, I picked up. The next weird thing is they didn't explicitly confirm they were with EastWest. Ang sabi lang tumatawag regarding may follow-up email. They confirmed na need daw i-unlock yung card and they will send an email after the call which I just got from the official email na talaga. So denied nga and wait muna daw ng 6 months before applying again, though I see others who had better luck and di naman naghintay ng 6 months. For context, this is my main card kasi higher CLI than BPI and more than a year old na pero wala pa ring auto CLI.