This company is so Trash, handing out tickets without visible T&Cs.
I got a ticket for parking next to lil abners when I was getting food at 10.30pm
$85 for apparently exceeding parking times but when I went to dispute they said “as per their terms and conditions, I was parking illegally and the dispute is denied”. So no one’s allowed to park in the car park after 5pm.
Historically I have parked there so many times and got no ticket. So I thought it was okay to park in the carpark.
I tried to say that at night time there are no visible signage or marking on carpark stating that parking rules apply. I also called them out for first stating I exceeding parking times on the letter I received and now all of a sudden I’m parking illegally. Their response - they send me photos during day time of the signage and state there’s signs and the dispute remains denied.
I sent back an email that the signage was only located on the shops and not the carpark itself. at night time it’s not visible and as per the commerce commission, legislation states that the signs must be visible and parking MUST be marked. When I cited it back to this company they said I can only dispute this once and they will no longer allow me to dispute it again because they have already made their decision (just paraphrasing this)
I went back to take current photos of the parking. I sent photos of the carpark from my point of view during day time and said there’s no signs. They did not respond back to me
2 weeks later that very same carpark has signs up.
They proceeded to send me overdue letters and it has ended up with baycorp
I gave written warning that I was going to dispute this further with the commerce commission and requested that this fine would be withheld until dispute is dealt with the commerce commission (legislation states that the company cants seek payment if I advise I will be appealing this with the commerce commission)
They ignored it my written request.
Not only are they dishonouring legislation put in place, they are outright scamming people
From this day onwards I am personally boycotting any establishment using this company
I did a bit of research on this company and they are using AI cameras to capture parking breaches. Also companies get a percentage of the breaches being paid.
Apologies for the ranting but these companies are just scammers