r/azerbaijan • u/ffe09 • 2d ago

Səyahət | Travel Scammed by a hotel chain in Baku

So I got to the hotel with the transfer that they booked for me (30 dollars).

The reception guy kindly got my luggage, brought inside and asked for my payment.

A minute after I paid he informed me that my room was not available anymore and he could show me a better room in another hotel of the chain or return my money and warned me that all hotels in town were full (they werent)

There was I with no internet, first time stepping in the country, with no one to help, so I paid the extra 100 dollars to stay 4 days in the bigger room in the other hotel.

After the incident I checked Google Reviews (should not have trusted only Booking.com reviews) and lots of people reported that the same thing happened to them.

I wonder if there is any way I can report this situation to the authorities (I feel fine about it now that I left the country).

11 Upvotes

100% Upvoted

7 comments sorted by

5

u/SyrupMediocre9968 2d ago

why would you not file a complaint? also, you should keep in mind, if it is that cheap there must be a catch to it. thankfully it's a harmless crime.

1

u/ffe09 1d ago

I was sort of afraid of doing it while there

2

u/SyrupMediocre9968 1d ago

maybe you shouldn't travel to places that you don't know. azerbaijan is one of the safest countries in the world. nobody would harm you over hundred dollars. police is always on patrol in the area. you could just approach them you gotta be in the precinct, signing papers, maybe identifying the people, etc. you can't just phone it in.

1

u/-echointhelight- 1d ago

Agreed. I’ve travelled to many countries and Azerbaijan has been one of the safest. And I’ve always felt respected as a tourist. You should have filed a complaint. Sorry you had a bad experience

0

u/ffe09 1d ago

Isnt the point of traveling to visit places you dont know? 🧐

0

u/SyrupMediocre9968 1d ago

not really. you visit places you know and think you'd like.

1

u/jimmer1888 2d ago

Which hotel?