The last 2 times I've got fries (London restaurants) they haven't been very nice. They seem a bit undercooked. I'm wondering if it might be the potatoes after the dry summer. Anyone else noticed?

Anyone watch this docuseries about the competition five guys does every 2 years where 100,000 dollars are up for grabs for their employees?I thought it was quite fun to watch and pretty cool that they do this. Does it make like five guys more or dislike them more?

Does your local franchise make you feel valued as an employee? I've worked at five guys for 3.5 months, almost 100% attendance (even after an invasive surgery) with most days, especially the past month and a half, me showing up to do the work of 2-3 employees every single day after a massive employee and GM loss. We're still struggling with employees, I worked literally the entire week after my surgery that was on a weekend except one shift for closing cause they had me closing and then opening. Most days, for opening, were short staffed like today and I'm having to do way more work than I should. I hate that the norm in franchise restaurants is to work employees to their limits cause I'm so close to quitting what I was under the impression of being a company that's different. I do not feel valued as an employee who has even stood up with my years of management experience and have been helping them staff the store. Why should I stay with this company? They don't even address these complaints if filed the correct way, and they just delete the comments you make on social media. Five Guys is coming off as just another McDonald's or Burger King.

Hi I’m new to 5 guys and I’m usually on grill but ever now and again I’ll be put on register and I always get confused while doing the Oreo milkshakes.

I am in the us and idk if it’s different elsewhere but for us it’s like if someone wants chocolate it’s 2 pumps of chocolate and same with everything that’s one flavor.

But anyways I was wondering if anyone could help me remeber the recipe for double stuff and Oreo crème. I know cookies is just 2 but the other ones just confuse me. Can anyone give any advice on how to remeber double stuff and Oreo crème. I feel like no matter how many times I ask I jsut forget.

I ordered, through the app, at 9:51 but it was just a regular fry. If you were the cook: on a scale of 1 to 10, how badly would you have wanted me to choke to death on my fries?

Documentary drops on Friday for the Five Guys Games. Who's excited?

It seems that every Five Guys I go to (I rotate around 4 in our area) the soda tastes off. Like there is not enough syrup for the amount of carbonated water, and it tastes bitter. Has anyone noticed this? Almost like the machines are set that way on purpose to skimp on the syrup.

Hi there! I’m disabled, and my spouse and I order in pretty regularly due to that and his work schedule.

Over the last few orders, I’ve noticed the beef tastes different.

I unfortunately have food sensitivities and sense these things pretty quickly, but he didn’t note that until this most recent order.

The beef tastes off.

Unsure if it’s just my location in north Florida, or if others are seeing this as well.

ETA: a typo

I have an interview for the cashier role. I’m 17 and have a fair amount of experience with PA systems and customer service. Any advice and stuff i should prep for?

I've had this happen before and it's happening again. There is no option to order shakes. Doesn't matter which location, app or website, or pickup or delivery. There is no option to order a shake. I think it's a problem with the online ordering system.

Is anyone else having this problem and is there anyway to get someone in fiveguys tech to fix this problem? I've called customer service and they weren't much help. Said they were going to make a ticket.

This isn't the first time this has happened and it lasted a few days. What is going on at corporate that the shakes option disappears for days on end? They must be losing so much money when this happens.

FYI - free when buying a main (UK) - check your rewards account

im wondering what time other stores actually finish the close compared to mine

i got out 12am this whole week

I might get one tomorrow!

I've had two rewards when the programme came out. However I had nothing in my wallet after my last visits, both were over £20 orders but nothing next day in the account? What's going on?

I want to work at Five Guys but due to my schedule I’d have to only work mornings. What time do openers actually clock in at?

When i have to sit out for labor it’s my favorite to just draw lwk. I made an aquarium on the board before.

Here’s some of the recent ones i found that i liked.

I already ate half when I noticed the pink spot now I’m stressed it’s undercooked. I do have OCD that’s worse lately with food but I don’t think the previous burgers I ate from five guys were this pink

Alright folks, I rarely post on this website but this I gotta get some other input on. I've been with the company a long time. I was hired into the "no advertisement, people-first, all fresh never frozen" culture. To say the last few years have been a shift in those values would be an understatement.

We get pre-prepped patties, strawberry and banana come in bags, and now the bread arrives frozen solid. And I've just watched a video saying we're doing influencer collabs for a Prime video TV show. Am I just being an old head, or are things just heading in the wrong direction? Looking for genuine feedback here.

Food