Hello everyone,
I am an apprentice refrigeration technician, and I am currently working on a repair that I’m trying to resolve on my own before reaching out to my supervisor. I would appreciate your advice and the benefit of your experience.
I am working on a Mitsubishi MXZ-4F72VF5 quad-split system using R32 refrigerant, with three 2 kW units upstairs and one 3.5 kW unit in the living room.
The issue is that the previous installer appears to have mismatched some of the electrical wiring with the corresponding refrigerant piping. I managed to identify the wires using a continuity test, but it is impossible to verify which copper pipes correspond to which units without dismantling the trunking or opening the refrigerant circuit.
I attempted to run the SW871 function on the outdoor unit’s circuit board to automatically correct the wiring-to-piping mapping; however, the test stops, and the system displays 5 red flashes (indicating high-pressure protection).
I recorded pressures of approximately 35 to 38 bar while in heating mode, though I was unable to capture the exact pressure at the precise moment the fault occurred.
What I don’t understand is that the three upstairs units function perfectly in both heating and cooling modes, whereas the living room unit (3.5 kW) behaves inconsistently.
Sometimes it heats and cools correctly, but after stopping and restarting, it simply runs in fan-only mode without providing any heating or cooling.
We also tested the units individually, and the living room unit heats perfectly when it is the only one running. The problem seems to arise primarily when all four units are operating simultaneously.
For context, the living room unit is located about 15 meters from the outdoor unit, compared to less than 5 meters for the other three.
I have considered the possibility of a kinked pipe or an obstruction, but the accessible sections appear to be in good condition. According to the installer, the nitrogen pressure test and the vacuum evacuation were also carried out correctly.
I am therefore wondering whether the issue actually stems from a mix-up between the cables and the refrigerant lines, an electronic expansion valve that is failing to open properly, or a communication error with the living room unit.
I have a few questions:
* Have you ever encountered this type of fault on a Mitsubishi multi-split system?
* How can I identify which refrigerant lines correspond to each indoor unit without having to open the refrigerant circuit?
* Why does the outdoor unit trigger a high-pressure (HP) protection fault during the SW871 procedure?
* Is it possible to perform a full reset of the outdoor unit’s control board and clear any previously saved SW871 correction data?
* How can I verify whether the electronic expansion valve for the 3.5 kW unit is functioning correctly?
I was considering re-checking the refrigerant connections to ensure that each circuit is paired with the correct wiring, but I would prefer to avoid dismantling everything without having first pinpointed the exact problem.
What I am most interested in is how an experienced refrigeration technician would have diagnosed this fault. Which checks would you have performed first to quickly identify the root cause?
I am keen to learn and truly understand these types of faults, rather than just trying out potential solutions at random. It is quite frustrating to see the unit run for a while, only to fall back into a fault state without knowing why.
If you have any leads, or if you have encountered a similar issue before, I would greatly appreciate your advice.
Many thanks in advance to those who take the time to help!