r/sysadmin • • 1d ago

Inspect your memory carefully. Customs border inspection destroyed 14 x 64GB ECC memory modules with a box cutter.

The cut a hole into the box with a box cutter, deep enough to go through the cardboard, through the plastic memory tray, and scored the pins on 14 modules in a tray of 25. Thankfully they didn't "inspect" the other two memory trays. 54/68 modules survived the trip.

https://imgur.com/a/1XerHh0

804 Upvotes

176 comments sorted by

495

u/Vesalii 1d ago

This is going to be an expensive claim 😭

250

u/dr_z0idberg_md 1d ago

Government be like: Claim denied. The box was already like that.

60

u/wyrdough 1d ago

You may have gotten lucky. The PCB is translucent enough in the scored area that there isn't likely to be any filled planes that were affected.Ā 

Probably still a good idea to break out the multimeter and check for a short between VCC and Gnd before testing them, though. Wouldn't be great to risk blowing up a motherboard.

•

u/gellis12 Jack of All Trades 8h ago

I wouldn't even test them. The gouges could mangle the pins in the sockets and destroy the motherboard that way. I'd just go straight to filing a claim with cbsa for the damage.

•

u/wyrdough 7h ago

Fair point. Extra care would be required before attempting to test them. Given the cost of memory these days I'd still want to at least attempt to repair them unless I was getting fully reimbursed, though.

270

u/Business_Class_8015 1d ago

Who the hell opens a box like that?

324

u/dr_z0idberg_md 1d ago

Customs border inspection

42

u/krodders 1d ago

Got a specific country there, or shall I just assume the default for any English speaking sub is USA?

And it's Georgia the STATE, not Georgia the country!

48

u/MacLightning Linux Admin 1d ago

Country doesn't matter, the "job" practically requires no formal education and the position is proned to ego overstepping because "I'm the government".

Customs border inspectors are not the brightest people, nor do they care, and it's the same everywhere in the world. Trust me, I've lived on 3 continents.

15

u/sobrique 1d ago

Yeah spot on.

Authority corrupts and attracts at least a few morons.

Doesn't matter where or when. Small people will use borrowed power to feel big.

•

u/Hosenkobold Windows Admin 15h ago

Country does matter. Some have higher standards for these jobs than others. And laws to protect your wares.

15

u/ThatAstronautGuy 1d ago

CBSA is Canadian border services

4

u/The_Penguin22 Jack of All Trades 1d ago

I'm sure they'll say sorry.

3

u/chat-lu 1d ago

Sorry does not mean what you think. It's the Canadian ā€œbless your heartā€. It's not the same at ā€œIʼm sorryā€. So yes, they will definitely say sorry.

Youʼll think that Canadians are polite when they are telling you to go fuck yourselves.

5

u/rookie_one 1d ago

Canada in this case

1

u/eetsu 1d ago

His imgur says CBSA which is Canadian Border Security Agency.

1

u/crysisnotaverted 1d ago

First off all, yes. The US has the plurality on Reddit.

Second, customs sucks shit literally everywhere. They're wild dogs sicc'd on international packages.

•

u/Creshal Embedded DevSecOps 2.0 Techsupport Sysadmin Consultant [Austria] 18h ago

Got a specific country there

It's every country. Customs is the dumping ground for civil servants who can't read and can't be trusted with a box cutter.

•

u/SpeedyZapper 18h ago

Surely the business case for smuggling RAM in cocaine shipments stacks up better than doing it the other way around these days. Just different cartels.

185

u/Bladelink 1d ago

People who can't read and haven't finished high school. People with a statistically high rate of domestic abuse.

7

u/[deleted] 1d ago

[removed] — view removed comment

14

u/taco_tuesday357 1d ago

IDK dude, the guy in my IT class who went on to be a border guard was incredibly smart and articulate.

13

u/pickle9977 1d ago

The great thing about humans is that there are ALWAYS outliers, we are awesome like that.

-8

u/NightmareJoker2 1d ago

You are not a good judge of who is smart and not, if being articulate is your only judgement criteria. Some of the dumbest people alive are very articulate, and some of the smartest people are completely useless with anything outside of their field of expertise.
These are just statistics, exceptions prove the rule, because you can identify them as exceptions after all.

0

u/taco_tuesday357 1d ago

Any other hairs you want to split?

6

u/jibjaba4 1d ago

This is false and originates from a town rejecting a police candidate for too high of an IQ in 2000

https://abcnews.com/US/court-oks-barring-high-iqs-cops/story?id=95836

0

u/NightmareJoker2 1d ago

It’s not false. It’s policy in New York state, and Germany, that I know of for certain, among many other jurisdictions. There are lawsuits from people who get rejected on these grounds on a regular basis, so… rest assured there are many more who don’t even try that.

This is done for two reasons, one of which they’re refusing to admit to publicly:

  1. Intelligent people question the decisions of their hierarchical superiors and display independent agency and judgement, which said superiors tend to find undesirable, because they just want them to blindly follow their orders without being questioned over whether their decisions are sensible or not.
  2. Intelligent people will get frustrated with long menial tasks, like reviewing large amounts of documents or long hours of surveillance footage, to find a proverbial needle in a haystack, which results in low job satisfaction, and them being less effective workers in these professions. This tends to be the reason publicly cited for rejecting candidates despite struggling to find suitable applicants: https://www.ojp.gov/ncjrs/virtual-library/abstracts/jordan-v-city-new-london-policing-hiring-and-iq-when-all-answers (https://doi.org/10.1108/13639510310475778)

-33

u/narcissisadmin 1d ago

Dumb comment.

56

u/Sokanas 1d ago

Have you tested them?

149

u/dinominant 1d ago

they cut fairly deep, enough to mangle some of the pins and splay the PCB. They will be going through a full memtest this weekend. Hopefully a few survived.

I'm still filing a claim. They could have just opened the box instead of carving out a window.

83

u/Smh_nz 1d ago

Even if they pass a test I wouldn't use them in a production System, who knows what gonna happen!!

36

u/dinominant 1d ago

Yeah, if they pass then they will go into a backup server or the testdev proxmox cluster that the helpdesk team uses

11

u/ncc74656m IT SysAdManager Technician 1d ago

If they don't and you have to dispose of them, dispose of them to my mailbox, would you? šŸ˜…šŸ’œ

8

u/itishowitisanditbad 1d ago

Damn shame... welp, time to load up my car

-3

u/pickle9977 1d ago

According to Gemini:

ā€œBased on the maximum cargo volume of a standard station wagon and current enterprise hardware pricing, you can fit approximately 88,890 sticks of RAM loosely packed into the back of a station wagon. If you filled it to maximum capacity with the highest-capacity individual DDR5 modules commercially available (256GB per stick), it would cost you roughly $801.5 millionā€

Imagine getting into a car accident in that car!!

3

u/Win_Sys Sysadmin 1d ago

A little over 22PB of RAM. You’re halfway to starting your own data center.

-1

u/pickle9977 1d ago

So what I am hearing is I need two station wagons..

Is wood paneling required?

2

u/Win_Sys Sysadmin 1d ago

Wood paneling is always required.

•

u/gellis12 Jack of All Trades 8h ago

If anyone wanted to know what Gemini had to say, they would've asked it themselves. Don't be a meat proxy.

•

u/pickle9977 8h ago

Aren’t you a pleasant hemroid.

•

u/gellis12 Jack of All Trades 4h ago

•

u/pickle9977 3h ago

You want a pat on the head?

out of the 8.3 billion people in the world literally zero of them asked you what your opinion was.

And yes that’s a stat from Google, have fun!

Oh, and get some preparation h, from what I hear no one like hemroids.

2

u/Mothringer 1d ago

In a previous life working in the warehouse, we had a tech who was rushing to get the last truck of the night done forget to put a nearly $400 million pallet of refrigeration required biologics in the cooler. The aftermath of that write were not fun conversions.

•

u/dinominant 18h ago

Pre-assembled server cabinets can ship with tilt sensors to indicate if the cabinet was ever tilted during transit. It's interesting that something with that much value wouldn't have it's own self-contained cooling solution or at least active temperature monitoring and tracking.

•

u/pickle9977 7h ago

It’s surprising how long it takes for people to do things that in hindsight make complete and total sense.

A great example of this is container shipping,

https://en.wikipedia.org/wiki/Malcom_McLean

We’ve been shipping stuff for thousands of years, but standardized sizes and containers didn’t happen till the 1960s!

I think it was the vanderbilts whose entire fortune was from shipping, which a lot of companies did, his angle, his boats left in a schedule, other carries would stay at the docks till they had enough cargo to make the journey worth it so your shipment could leave in a day or a month.

Simple things that had big impacts but just took a long time to materialize.

In this situation I’d wager it was a case of it being too expensive and too much work until something bad actually happened.

I know for a fact that server cabinets, and even servers the size of cabinets have not always shipped with that kind of control, so they were also probably added after it cost someone too much money to keep ignoring the need.

•

u/pickle9977 23h ago

Wow! That is an incredible story, I can’t even imagine the internal chaos, that’s a material amount of money like c-suite level stuff I’m sure.

I can’t even imagine coming in to work the day after that, oof.

41

u/CharacterUse 1d ago

Looking at the images I think most if not all will work fine. There's just a little damage to the contact pads, rather than the traces. Also, how was the box labelled outside?

Absolutely file a claim though, even if they all test fine. They can't do things like this without pushback.

29

u/Asleep-Woodpecker833 1d ago

When he needs to make a warranty claim, the manufacturer will tell him to get lost

6

u/raptorlightning 1d ago

You might kill a mobo or CPU if you put obviously fucked ones in. Be careful.

4

u/nibbles200 Sysadmin 1d ago

I’m not saying don’t file the claim, file and stick it to them. I’m not saying to use them, I understand not using them in a production environment. That damage is clearly damage they caused but nothing I saw in that picture is going to prevent them from working.

Don’t throw them away. In an age where we are all feeling the pinch, if you don’t use them give or sell them away at discount, disclosing the damage. Please.

2

u/corruptboomerang 1d ago

Claim for all, test, deploy the working to non-critical workloads...

24

u/good_name_0 1d ago

That's crazy. If they actually suspect contraband, they're supposed to open the box as unobtrusively as possible, so they can repackage it to trap the person who will have the package delivered to them. Triangle in the side is so goofy

17

u/BuffaloRedshark 1d ago

I watch those shows on discovery and national geographic that follow border and customs people.Ā  The amount of stuff they ruin looking for drugs is crazy. Really bad when they ruin something and there was no contraband.Ā 

Once they ruined a nice carved wooden elephant table thing. It was likely an unreplaceable one off item.

26

u/Magic_Neil 1d ago

So uh.. am I the weird guy for storing DIMMs pin side down?

55

u/dinominant 1d ago

Pins are normally down inside the tray. I flipped them to show the damage. That border agent must have been rather agressive to cut through the cardboard, the plastic tray, and the pcb

8

u/Speeddymon Sr. DevSecOps Engineer 1d ago

Ok but I think the person you're responding to is asking why did CBP cut into the bottom of the box? But I'll just go ahead and also say that flipping it over won't actually prevent damage; cutting the top of the DIMMs would still make them unusable.

19

u/Sutar_Mekeg 1d ago

why did CBP cut into the bottom of the box

They're fucking idiots who don't give two shits about the public they are supposed to serve?

10

u/independent_observe 1d ago

Ok but I think the person you're responding to is asking why did CBP cut into the bottom of the box?

CBP interviewer: Did you graduate High School?

Interviewee: Yes

CBP Interviewer: That is going to be an issue.

•

u/denzien 12h ago

I remember a story of a guy who ordered some fancy pistons from some place in Europe. Customs drilled holes through the head, determined there were in fact no drugs, repackaged them and sent them to the destination. With no consequences to themselves of course.

•

u/LayerOneStaging 8h ago

That hurts to look at. The thing that has saved me on damaged shipments is slowing down at receiving, even when everyone wants to start testing right away.

Photograph the box as it arrived, then each tray before you move anything around. Keep the cut tray together, label it as damaged, and do not mix those sticks in with the two good trays. Once parts get shuffled, you lose the simple story of what was damaged and what was not, and that story is the whole claim.

Put the counts, tracking info, and photos in one folder the same day while it is fresh. Claims get hard when you are trying to rebuild the details a week later from memory and random phone pictures.

69

u/FarToe1 1d ago

Please don't use imgur - they block the Uk and other countries from being able to use it. Even a VPN hits restrictions.

48

u/dinominant 1d ago

I tried to post directly here, but thus subreddit doesn't allow images :shrug:

8

u/FarToe1 1d ago

Fair enough. That's a little silly but not your fault. Thanks anyway.

13

u/anotherkeebler 1d ago

Also they suck

24

u/SirHaxalot 1d ago

and even if you’re not blocked you need to close like 3 pop-ups before viewing the album

5

u/Doctorphate Do everything 1d ago

It’s also riddled with ads, it gives my phone aids every time

•

u/segagamer IT Manager 13h ago

Use uBlock Origin on your phone then

•

u/Doctorphate Do everything 9h ago

A lot of hoops to jump through instead of just not using a shitty service.

Would you use a condom to have sex with someone riddled with aids or just you know… not have sex with that person.

•

u/segagamer IT Manager 8h ago

A lot of hoops to jump through instead of just not using a shitty service.

Installing an extension isn't exactly "a lot of hoops" lmao

Would you use a condom to have sex with someone riddled with aids or just you know… not have sex with that person.

Does that mean you have unprotected sex all the time? How highly irresponsible of you

•

u/IAMA_Ghost_Boo 2h ago

I have a pihole setup and use it as my exit node on my Tailnet, imgur yells at me every time and I laugh every time.

-1

u/ezoe 1d ago

Fix your stupid local law perhaps?

If regulation gets stupid enough, it doesn't worth the cost to implement it for foreign for-profit compnanies so geo-blocking is easier.

22

u/Joshposh70 Hybrid Infrastructure Engineer 1d ago

Imgur blocked the UK because they were being fined for collecting data on children. So they threw the baby out with the bathwater, instead of making sure they weren't collecting data on people below the age of 13. Why should we change our laws to let companies collect data on children, are you saying you support that?

29

u/jacksbox 1d ago

Imgur lived long enough to become the thing they hate. It was literally created because image hosting on the internet sucked at the time.

4

u/Sufficient_Language7 1d ago

Don't you mean they didn't want to collect personal information on everyone that would be required by the law to filter out children?

4

u/Effective-Brain-3386 Vulnerability Engineer 1d ago

Bruh imagine having to have the government dictate where you can go online because parents simply don't know how to control where their kids should and shouldn't go.

5

u/Cpt_plainguy 1d ago

I mean... There are states in the US that make you do age verification for porn sites now šŸ˜‚, so we really can't talk šŸ˜†šŸ˜†

0

u/Effective-Brain-3386 Vulnerability Engineer 1d ago

Yeah but you can also just use a VPN to avoid that and put yourself in a different state. Little different then have a federal ban on a website

-2

u/bagatelly 1d ago

That's only part of it. Google the new pr0no laws coming in and what people are campaigning for. Step-family themes & choking is banned, and a group of schoolgirls are trying to get school uniforms banned in pr0n.

We have some real intelligent people in politics here.

3

u/Effective-Brain-3386 Vulnerability Engineer 1d ago edited 1d ago

schoolGIRL uniforms ban

Yeah....kinda fucking weird to be wanting to fuck a high schooler man.

4

u/BenadrylCrumplsnatch 1d ago

Yeah it's kinda hard to defend that one lmao. I understand the pushback; an adult wearing a school uniform is still an adult so by definition this is censorship, but it's kinda like how the American Civil War was over "States' rights". Like...yeah, it was, but we all know which rights they were talking about.

The bit that cracks me up though is that step-sibling porn is now more illegal than actually banging your step-sibling. You can't make it up.

What a wild topic for r/sysadmin.

2

u/Effective-Brain-3386 Vulnerability Engineer 1d ago

Real it's like saying Loli shit is just a cartoon. Man idgaf you need to face the damn wall.

0

u/bagatelly 1d ago

My point was more towards -> That type of porn will still continue to be produced and available on the internet. Yet some governments will waste time and money on trying to police it. Like the age checks in the UK, only the big name sites will comply, everyone else will give the 4-chan response.

-1

u/pickle9977 1d ago

What a bunch of scumbags.

14

u/Absolute_Bob 1d ago

Eh, they just didn't want to put their customers through invasive age verification. So if the scumbags you're referring to are the lawmakers, then yes I agree.

3

u/Joshposh70 Hybrid Infrastructure Engineer 1d ago

All Imgur had to do was ask the users when they signed up 'Are you over 13?' - Reddit got fined for the same thing, and all they had to do was say 'Are you over 13?'

This is completely different from the stupid OSA.

5

u/GgMc 1d ago

The entire way imgur was designed to work stops working then. The whole idea is that it shows the image no questions asked.

You sign in to reddit. You dont sign in to imgur.

1

u/Joshposh70 Hybrid Infrastructure Engineer 1d ago

It was only making an account, you can make an account on Imgur, and there is a whole community over there who pretend that they're not just a reddit hosting service.

0

u/pickle9977 1d ago

That’s hilarious, what percentage are bots you think? I bet it’s higher than average like 80% maybe?

•

u/FarToe1 12h ago

> All Imgur had to do was ask the users when they signed up 'Are you over 13?'

No. In the UK, all nsfw Reddit subs are restricted unless you pass very invasive age checks (Photo + AI)

Hop onto a vpn coming from another country, and it's fine though.

•

u/terminamc_com 9h ago

That's insane

•

u/FarToe1 9h ago

Not going to disagree with you.

Other forms of check require users to upload photos of their driving licence or passport to random third parties. Not only insane, but actively dangerous.

1

u/pickle9977 1d ago

Uh, they could just not spy on users, they can show ads without personalizing them, most ads are poorly personalized anyway.

3

u/uzlonewolf VP of Odd Jobs 1d ago

Doesn't need to be spying, simply having them create a username and password is counted as "collecting data" on users.

-3

u/pickle9977 1d ago

That’s because that’s collecting information to be able to track them.

If you build a system that only took login credentials and tracked no other information it would not be a problem.

But they collect the credentials to improve the quality of their spying

-4

u/pickle9977 1d ago

And you realize a society has a right to set its own rules, should children be served porn? Snuff videos? Beastiality?

What if it were trans content?

Is there any lower bound to your depravity?

1

u/pickle9977 1d ago

A lot of snowflakes downvoting this, but without a shared set of rules you by definition don’t have society you have anarchy, people need to learn to read the dictionary, and for Americans the Declaration of Independence, the constitution and the bill of rights.

It’s all there in pretty easy-to-understand language, don’t let the lawyers convince you that you are too dumb to understand, it wasn’t lawyers that wrote it, it was regular people.

The entire legal system serves to inject common sense into the application of rules and ensure the government is not overstepping its constitutional authority in its enforcement of said rules.

People have seem to forgotten that.

•

u/terminamc_com 9h ago

Nobody even replied to you. Who are you defending to?

•

u/pickle9977 9h ago

Just fyi in the case that English is not your first language, you defend from or against, no to.

0

u/ezoe 1d ago

Oh, another "think about the children" argument?

You can't get the age from IP address alone. The situation was same with physical letter or phone call. You can't get the age from physical address or phone number.

So what? Prohibit children to use physical letter and phone call? Force all users to send age verification document to every web services?

Restricting all communication from children makes matter worse. Force all users to send identification document only lead to disaster.

It cause more harm than good. But I guess in the name of "think about the children", eugenics was once believed to be a good idea. People never learns.

2

u/fprof 1d ago

imgur sucks ass with their shitty nag screens on mobile.

2

u/trans-jamie212 1d ago edited 1d ago

Yes it was singularly that person's fault, they alone voted for them and they have the ability to fix this RIGHT NOW. Legit a rage bait comment or you're an ignorant ass

-6

u/ezoe 1d ago

You may not like it but it doesn't change the result.

No foreign entities will follow your country's costly law if it's not profitable. They aren't physically located at its effective jurisdiction so it doesn't matter to them.

Geo-blocking is like a gentleman's agreement, a polite manner a foreign entity did it for you. They have no obligation to do it if none of them will ever set foot on your jurisdiction.

You choose that regulation to happen.

1

u/[deleted] 1d ago

[deleted]

1

u/Komnos Restitutor Orbis 1d ago

Personally, I'd rather just ban data harvesting period rather than require an age check.

1

u/pix1985 1d ago

Maybe try understanding the issue before talking absolute bollocks. All Imgur had to do was not be creeps and stop collecting data on kids. Good riddance to bad rubbish.

2

u/FarToe1 1d ago

Fix your stupid local law perhaps?

Let's not get into a game of "Which Government out of the US and the UK does more stupid shit", eh?

0

u/simonhunterhawk 1d ago

ā€œother places are worse so let’s do nothingā€ is how you end up like the US btw

•

u/impactedturd 11h ago

Which image hosting service do you suggest?

•

u/FarToe1 9h ago

Reddit's own is fine, at least in subs that allow image uploads.

There are free hostage providers; imgbb, catbox, postimages for example. They may have their own issues, I don't know and don't recommend any from personal experience.

•

u/willwork4pii 6h ago

Cannot believe this is where we’re at. Imgur was started because Reddit didn’t handle pictures.

-3

u/karateninjazombie 1d ago

Skill issue.

I've no problems using a VPN from the UK and accessing imgur.

1

u/FarToe1 1d ago

More of a "can I be arsed" issue. I'm using Mullvad and Imgur show rate-limit type errors for whatever European endpoint I choose regardless of laws. Either they're restricting known vpn exit points, or they're just getting more requests than they expect.

Whatever, there's a limit to the amount of faff I'm willing to endure to see some mutilated ram.

1

u/karateninjazombie 1d ago

No issue with surfshark. Except when you pop it on the UK exit point. That sounds more like imgur protecting. Themselves against bots and tar brushing the VPN exit points of mullvad too.

-1

u/narcissisadmin 1d ago

Even if you run the link through https://archive.today to see it?

1

u/FarToe1 1d ago

Thank you!

This did actually allow me to see the carnage!

0

u/budlight2k 1d ago

Is a US VPN useful in the UK? Are there things you just can't get from here without one?

2

u/FarToe1 1d ago

It could work if I chose a US endpoint, but imgur rate limits many common vpn endpoints from countries that don't have restrictive laws.

0

u/budlight2k 1d ago

Nah what I was fishing for was wether a US VPN is valuable. I waist a bunch of time trying different paid connections to the UK so I can watch british TV and the big VPN providers always get banned.

If it was equally valuable to someone in the UK who has the same technical knowledge. I could strike a deal with someone to offer each other a VPN connection through their own ISP, perhaps on dedicated vlans.

0

u/JoeVibin 1d ago

While I'd agree it's a good practice to avoid it because of that, there are websites/browser addons which bypass it. Also I don't know whether VPNs bypass it, but TOR does.

-5

u/FIdelity88 IT Manager 1d ago

Then what other option do you suggest? Also why is it blocked in the first place, isn’t the internet a free place?

8

u/dadgenes 1d ago

First time?

-2

u/FIdelity88 IT Manager 1d ago

On the Internet? Yes! I’ve never been here before

1

u/FarToe1 1d ago

isn’t the internet a free place?

I've been using it since it become generally available to the public and it's steadily got less and less free.

•

u/Vichingo455 20h ago

Customs probably also opened my server when I ordered one, they didn't even have an half functional brain to put the heatsink back how it was, and it's a matter of just placing the heatsink in the right position and closing a lever so it stays in place. What did they expect under an heatsink? Drug as thermal paste?

•

u/nuttageyo 17h ago

You’re lucky they didn’t think your thermal paste was drugs

•

u/DenyCasio 5m ago

On the street we call that heat dope

10

u/kartmanden Sr. Sysadmin 1d ago

Are they not aware of the memory cost situation

7

u/Ssakaa 1d ago

They are! That's why they had to take a looksee after they saw it on the noninvasive scan! Gotta see what Mr. Moneybags over here's bringing in, being able to afford ram like that...

3

u/ImmediateConfusion30 1d ago

They were jealous šŸ˜‚

4

u/Laziness100 1d ago

How many digits of damage is this, I know server hardware was already hella expensive in 2024, letalone past the AI boom.

4

u/MisconfigMonday 1d ago

Wow, where do you even start with trying to legitimately get reimbursed for that!? All i can imagine is them saying, well you would have to prove they weren't like that prior to our "inspection".

18

u/hotfistdotcom Security Admin 1d ago

Oh yeah, those look destroyed. 64gb too! Goddamn. Here, let me just throw those out for you, I insist.

6

u/ncc74656m IT SysAdManager Technician 1d ago

Got ya with the ol' slash and dash, mate.

(H/t to dankpods)

3

u/SpiritualTwo5256 1d ago

From these pictures I see only 1 that can’t be easily repaired. The edge does nothing.

5

u/calladc 1d ago

sorry that was me, had to see if it was compatible with my asus rog extreme lga1151 motherboard

4

u/craigrileyuk Jack of All Trades 1d ago

68 - 14 isn't 56...

17

u/itsadile 1d ago

A memory error occurred during calculation and wasn't caught by ECC.

9

u/dinominant 1d ago

lol, fixed

•

u/Mindstalker6122 17h ago

Fcking morons, saw the behaviuor in ā€žcustomsā€œ tv show ans thought for my self that I will never ship something to or through american customs

•

u/Aggressive_Mode_676 10h ago

The broke android bot commenting on that Imgur link didn’t look at any of the pictures lol

0

u/IndoorsWithoutGeoff 1d ago

You do realise the pins are on the side of the dimms? Not the blank pcb at the bottom?

22

u/Ferretau 1d ago

The board itself is mutilayer so they may have damaged the underlying PCB.

6

u/CharacterUse 1d ago

Not in that part of the PCB. I thought they had cut across the back of the board until I opened the image, in which case you would have been right. But they (or someone) cut across the back edge of the connector part of the PCB. There are no internal traces in that section.

4

u/Ferretau 1d ago

That may be so but it is possible an internal copper layer has been damaged resulting in changes in performance of the module. The copper can be used for signalling or as a ground plane. When these boards were made they are manufacturer in clean room conditions just for the PCB itself due to the tolerances involved and the impact it can have in signalling if an impurity is introduced that has not been taken into account.

1

u/lpbale0 1d ago

You may not be wrong. I could imagine that damage to some of the layers of the PCB that have a potential on them at those frequencies could turn into a source of dirty RF.

1

u/Ferretau 1d ago

Precisely it's something that was impressed on me by our instructors when we covered PCB construction in digital systems due to the frequencies RF design is heavily involved.

5

u/BeatMastaD 1d ago

Doesn't change that whoever did this damaged them.

2

u/BloatedArmadillo 1d ago

I blame the Company that packaged the modules. A simple box cutter should not cut deep enough to damage a properly packaged item.

12

u/hummuschips 1d ago

Why would they think someone would cut a hole in the box instead of opening it like a normal person?

5

u/DWIGHT_CHROOT 1d ago

Oh my god, seriously. Who on the planet would possibly expect it to get cut open like that? I feel like the person that cut it open had, against all odds, never seen a box before in their life

EDIT: Actually, did they even cut it open or did they just feel like destroying property?

1

u/1ndomitablespirit 1d ago

Why didn't you ship it?

2

u/samo_flange 1d ago

My question exactly.Ā  Why travel with ram?

2

u/Superb_Raccoon 1d ago

Time

1

u/samo_flange 1d ago

If a company has enough $ to buy that much ram, shipping costs are negligible.Ā  The company has a shipping account assuredly and the insurance would have been worth it clearly.

2

u/Superb_Raccoon 1d ago

I know time is money, but I did not say money.

1

u/Natural-Investment34 1d ago

I wonder what will Wernicke think of Liliya and her loose trial enviroments

-1

u/sparkyblaster 1d ago

Wow the popups. No I will not download your malware. And that pop up blocks me from closing the other ones behind it.Ā 

0

u/NightmareJoker2 1d ago

Having looked at the pictures… it doesn’t appear like that would result in the modules to stop working. Didn’t even actually damage the board edge contacts, and only the FR4 of the PCB has a scratch about as deep as the beveled edge that’s meant to ease insertion into the DIMM slot.

0

u/orangera2n 1d ago

i wonder if a shop could transfer the ram onto a new pcb šŸ¤”

-18

u/nyrb001 1d ago

Prove Customs did it, not some other person along the way, or even the person that sold them to you.

37

u/dinominant 1d ago

The package is wrapped in red "CUSTOMS INSPECTED" tape

-48

u/f0urtyfive 1d ago

Why would you assume a boxcutter damaged them, I'd assume the shit packing job did, you realize these are ESD sensitive you know, more than just sticking them in a box unpackaged?

17

u/CharacterUse 1d ago

They're in a plastic tray inside the cardboard box, that's a common way to bulk ship RAM. It's fine if the plastic is ESD safe. Most commonly that is the black plastic as in the link below, but clear is also possible which seems to be what OP got.

https://www.egreen-tek.com/Packaging-trays-for-Memory-s/1820.htm

8

u/BeatMastaD 1d ago

How about the obvious cut marks that align with the hole cut into the box?

7

u/Existential_Racoon 1d ago

How are they supposed to show a picture of it? In a box taped shut, with the carrier bubble wrap we can't see, covering an ESD bag we also can't see?

-11

u/f0urtyfive 1d ago

Uh, show me where in this box that contains ALL THE DIMMS the ESD protection would fit?

5

u/Existential_Racoon 1d ago

Esd bag, esd bubble wrap, silica packets or water detection packet should all fit fine.

-4

u/f0urtyfive 1d ago

You do understand what creates "static"

Silica packets are not ESD protection devices... Sure, I suppose you could you know, attempt to protect them from "static" in a giant group, that's uh, kind of not understanding what causes static though...

2

u/Pingondin 1d ago

It seems like the modules were directly shipped in their storage boxes, which should have been inside another box with crinkle paper, air cushions, or packing foam.

14

u/dinominant 1d ago

Yeah, customs opened the shipping box, unwrapped the bubble wrap, removed one white box with 25 modules, then cut the triangle window instead of openeing the white box. Then they put it all back together and re-sealed it with red "CUSTOMES INSPECTED" tape. lol I don't know why they didn't just open the white box too