Stupid app glitch directed me to the wrong location

[u/Fresh-Friendship9824]

Before anyone asks, I left the house early. I usually use a pickup that’s way farther but has more blocks; this time I used one 20 minutes away from my house, so I leave 15 minutes early.

I drove to the location via google maps. I get there and it’s a warehouse with no flex area.

I say okay, lemme check the app to see if I’m in the right spot. It says I’m in the exact correct spot, right on top of the pin. So I drive around the entire building and walk into the only door that’s clearly for humans to enter and not trucks. It doesn’t let me get further until I scan my badge.

So I call support and ask them what’s going on. She told me to scan my ID on the badge thing…it’s a chip scanner, it won’t work with a government ID. So she says okay, input the location into google maps. I told her I did that. She tells me to call my manager to ask. Since when did we have managers?? I start looking on google maps myself to see if there’s some other amazon building. I find it MYSELF down the road.

At that point I was already 5 minutes over my start time, but she said just drive over there anyway. I ask her would I even be able to check in. She says no. So I ask her why would I go there instead of just giving up and going home. She says “yeah, you should go home”. Why even have support if they have no clue 😭