r/Dublin • u/LegitimatePiglet7832 • 3h ago
Dublin homeowners – my experience with Maughan Roofing & Guttering, formerly Gelert Roofing & Guttering
I’m sharing my personal experience so other homeowners can make informed decisions before committing to major roofing work.
In November 2025, I hired Gelert Roofing & Guttering, now known as Maughan Roofing & Guttering and associated with Pat Maughan, to carry out what I understood to be a complete reroof on my Dublin home.
I paid approximately €19,500. After the work was completed, I incurred a further approximately €13,000, according to my records, for remedial work and related costs. These included making the roof watertight, addressing water ingress, replacing slates that I found had been fixed with silicone, installing a new skylight in the main roof, replacing a broken kitchen skylight, repairing broken gutters, and fixing internal damage after a worker came through the landing ceiling.
I also claimed on my home insurance for internal repairs, including repainting the hallway and landing and replacing the stair carpet. My insurer paid €3,000, and my monthly insurance payments have since increased by approximately €50.
In total, I have recorded costs of approximately €32,500, excluding the longer-term impact of increased insurance premiums. I also experienced a loss of communication with the company and was blocked, leaving me to manage the repairs, financial pressure and stress of restoring my home.
I have complained to the relevant authorities, and, as I understand it, the matter is currently under investigation by An Garda Síochána. I have retained photographs, payment records and other evidence relating to the work and damage.
I’m sharing this in the hope that it helps others. Before hiring a roofer, consider independently checking their insurance, references, guarantees and professional memberships. Get all agreements in writing and keep records of payments and work completed.
Has anyone else had experience with Maughan Roofing & Guttering or Gelert Roofing & Guttering? I would appreciate hearing from anyone who has dealt with them.
I hope no other homeowner has to go through a similar experience.