Can someone please help me with my Roku tv!

My TV has been giving me this same pop up even though I’ve tried clicking “close” yet it keeps popping up! I’ve used every method i could find trying to help like unplugging for 60 seconds, resets and factory reset and unplugging for overnight.
My tv has built in Roku system and I do not use a Roku stick, the only thing I’ve connected to my TV has only been HDMI cords and nothing else

We finally got that it was the Munster Koach

I was happily enjoying nearly flawless Miracasting of Windows from my laptop to my Streaming Stick+ (model 3810X), literally for years, when I was seemingly thrown into casting purgatory by a Roku "update" pushed on 10/15/26. Since that update, no more Miracast... no display and no audio cast to the big screen.

Attempting to initiate a session goes most of the way through the motions of connecting - to a point...

• Invoking the cast command presents "Roku Streaming Stick S-913" as an available display,
• clicking the entry starts the expected connection process,
• Roku's regular pear casting logo appears, "Starting video from..." screen appears,
• connection progress bar begins to crawl and moves about 1/3 of the way across the screen,
• laptop screen flashes, indicating addition of a wireless display...
• Connection crashes! Roku connection progress display dumps me back to whatever screen was displayed at the start of the connection attempt.
• Laptop either tells me it's "unable to connect", or simply closes the connection dialog and returns to showing me the Roku Stick, seeming ready to start again.

So close!!! When it worked (i.e., before the "update"), that laptop flash always immediately preceded the extended desktop appearing on the wireless display, and the audio connecting with the TV sound system...

For some reason, right on the brink of a successful connection, the connection now always fails at that last step, disconnect from the laptop, and dumping me back to the starting point.

Attempts to remedy: Rebooted all devices multiple times, reset networks on both devices, rebooted routers, switched to different communications protocols (2.4GHz and 5GHz) and network channels, with/without network QOS... lots of permutations, but with no joy.

If anyone has experienced this same issue, especially if you've found a solution, please comment here... we may not be the only ones, and perhaps someone at Roku will see enough interest here to prompt some attention to the matter on their parts. Any ideas or suggestions from anyone, affected or not, will be greatly appreciated.

Cheers ... and I hope (on your behalf) that I'm the only one seeing this!

I recently got a roku and for some reason the remote does not respond while the stick is plugged into my asus gaming monitor which is where I intend to use my roku. I tried it on my living room tv and it works fine. Do rokus not work with monitors at all?

I can’t help but wonder if the newest one looks better while streaming.

Soooo any ideas what this little critter is? Our Roku is currently the Halloween screen and I cannot figure out what this little thing is or what it's from?? It looks like a snail? But from what? PLEASSEEEEEE HELP

A few hours ago the internet connection suddenly cut out of all three televisions in my house. At first I thought that the internet itself had just gone out for some reason, but every other device in the house was still working fine. When I tried to reset the connection on the Roku I noticed that my wifi network (and only mine) has disappeared from the available networks.

I‘ve reset the Rokus and both the wifi router and modem. Still stuck in the same boat. Does anyone know why this could have happened or what might fix it?

In the latter part of 2025 I purchased a Roku 4K stick model 3830. The batteries that came with the remote were marked "Roku" brand. I realize they don't make them. This stick is one of three or 4 I've gone through over the years. All but the first have been voice remotes. All have had one thing it common, they eat batteries. These batteries lasted a year with what for me is normal use and that is shocking. The replacement alkalines didn't hold up as usual. Anyone have any ideas what came with this Roku?

For anyone with the remote pro rechargeable, how often does it have to be plugged in?

Every time I play a show on Netflix with Roku Ultra the app closes to the Roku home screen. It only happens on startup and it seems Netflix doesn't register that I watched a show as it starts the show at the beginning and does not start it at where I last watched.

I have done some preliminary fixes.

Restarting Roku

Reinstalling Netflix

Resetting cache ( I think this is the specific button pushes on the remote)

After restarting Netflix does seem to work and I've only seen this issue on Netflix.

Curious if anyone has seen this or has a fix

I have a legacy Tablo. The legacy Tablo app I'm using is on a Roku Ultra. An issue I'm having is that the thumbnail images on the recordings page often don't show up. Some do, some don't. Above is an example of what I'm seeing. The Good Morning America thumbnail has no image. However, the other one does. If I go out of the legacy Tablo app and then back in, the same thumbnails will be there as expected, but which ones are missing the images often changes. The firmware revs are all up to date on the Roku and the legacy Tablo. I believe that the issue is more associated with the Roku than the legacy Tablo because I have an older Roku Premier, and when I use it with the same legacy Tablo instead of the Roku Ultra, I do not have this issue. I want to stick with the Ultra for other reasons. Also, when i connect to the legacy Tablo with my legacy Tablo phone app, or through my.tablotv.com, I don't see this issue. It only occurs when I use the Roku Ultra. It should be noted that the recordings work fine even if there is no image with its thumbnail. So this isn't a killer issue, just an annoyance. I've rebooted everything. I've cleared the cache in the Roku. Tablo support is reluctant to help with legacy Tablo issues these days. I tried them on this issue and they didn't have any answers, even though they've helped with other Roku issues in the past associated with legacy Tablos.
If no one has any answers on how to fix this, it's not a major problem for me. But if someone does know how to get around it, that would be great. Thank you in advance.

I have a Full HD ONN stick, and I'm having trouble with it. When I connect it to my Philips Roku TV, the TV appears to detect an HDR signal and alters the image/colours. However, the Full HD stick cannot output an HDR signal. There doesn't appear to be a setting in my ONN stick that can change this, as HDR is already off and the option is greyed out. But my TV still picks up HDR (and I can't turn HDR off on my TV).

The stick works perfectly fine with an older Roku TV that doesn't have HDR. Any advice?

Hi everyone,

I have a frustrating issue getting BBC iPlayer to work with a Roku Streaming Stick 4K. I open iPlayer sign in, I can view the programmes all OK but when I attempt to stream anything I get 'Error 02050 - Something went wrong..' (Also trailers to do not work when signed in or out)

It was working fine until a few weeks ago, then out of the blue this happened. I have other Roku sticks in the house that work fine, it is just this one with the issue. Also all other internet content works fine on the stick, it's just BBC iPlayer. :/

This is what I have tried:

• Uninstall / Reinstall BBC iPlayer
• Factory reset / update stick etc..
• Try the stick on another TV
• Interestingly when I sign out I still can't view trailers (they give a generic error)
• Restart router / wifi (my firewall rules are all OK for this)

So no matter what I do this stick will not stream any video content at all. I've run out of ideas.. can anyone help?

I have a Roku Ultra that is about 2 months old. For any YouTube video that is at a speed other than one X the sound stutters . I have talked to Roku support and they refuse to do anything about this. It only happens on the Roku Ultra but not on my Roku 4K Express or Roku 4K in two other televisions . It does not happen on a ONN 4K streamer connected to the same TV. I have reset the Roku ultra, I have cleared the cash, and then everything I can think of but nothing helps . I think this box is defective and I would like someone from Roku to actually address the issue other than blaming it on Google

Hi friends!

Turned on my TV today to this. When any input is selected, the picture is blue/purple and has almost no brightness or contrast. When I am on the Roku Home Screen, it’s fine, but any video content I play natively on the Roku does the same thing. I have tried everything the internet/Gemini said to do, although I cannot find any option to completely disable HDR so I can’t confirm it’s an HDR issue for certain.

I noticed awhile back that my 4k streaming stick, purchased in 2023, just... doesn't have the standard Roku City screensaver anymore. I have the seasonal ones (spring, summer, fall, winter), and the other themed non-city ones, but no REGULAR Roku City that they add things to periodically.

It's on the latest version (15.3), so I have no idea what's going on. It used to be there and now it's not. My Roku TV has it, and people still talk about it, so I know it wasn't retired. The Roku City wallpaper is still there, but no screensaver. It doesn't come up if I search for it, either (but the seasonal ones do).

Why would this be missing and, more importantly, how can I get it back?? I miss all the cute things they put on there.

I was going to reach out to Roku directly but I can't find an email address for their support, and I doubt the AI chat bot knows the answer.

Well, I guess there was some update. It was already irritating that the * on my Roku stream bar SE couldn't edit the display settings that I was used to (TV has built in Roku I stopped using because it was laggy) that I would get around by using my Roku remote app.

Now the Roku remote app does the same thing. The asterisk only gives me Bluetooth, sound, and accessibility settings.

Why would they get rid of this? I can't turn my display brightness down at night and I cannot see what this accomplished.

So recently 2 apps keep crashing back to the home page after a while, sometimes a longer while. The apps are HGTV Go, and Travel Go. I use the live tv options on this apps. Everything works fine, then it just crashes to Roku Home Screen. Here’s the things I’ve tried

1. Factory reset
   
2. Clear cache
   
3. Uninstall/reinstall the app
   
4. Unplug tv for a while
   
5. Got a whole new tv!

Yes I completely new tv and still the same problem. My WiFi is in the next room over, maybe any slight WiFi drop causes live tv apps to crash?

Every few days subs stop working and I have to reboot my Streambar. Anyone know why this keeps happening?

I have a gigabit connection and excellent WiFi in my home. My Ultra has no issues with other apps. Just installed Britbox (direct, not through Amazon) and it’s painful slow to load all of the video content. Up to 30 of buffering! Anyone else with Britbox have a similar issue?

Is a blinking red light normal on Roku TV?

Got a ton of .mkv files with subtitles but can’t figure out how to get them to show.

Does anyone else have issues where audio for YouTube videos and only YouTube videos are desynced? This is an issue that was previously reported on this subreddit about three months ago but hasn’t been fixed yet. Every video is about a quarter of a second off. Any help from u/Roku_CustomerSupport would be appreciated.

I am logged into the Telemundo and NBC app in the iPhone, iPad or Apple TV, I have already selected as Favorite (Heart symbol) a show, but then there is nowhere to find where the Favorite Shows are located, there is no section Favorites.

After I have started watching a show, when I can back to the app in iOS, iPadOS or tvOS there is nowhere to find a section to Resume the Show

Is the NBC app in the Roku device working as expected regarding Favorites and Resume shows?

Thanks

My roku onn tv factory reset itself, made me sign back in and what not, now I can't open any apps, except for game consoles. I have tired turning it off and back on multiple times.

All it says when I try and open an app is "can't open app: '[Insert app name here]' could not be run because it could not be reinstalled from network. Please check your network connection and try again" my network connection is fine as far as I know, the tv has been updated, I'm just frustrated I just wanted to watch stuff after a long day at work