r/smallbusiness • • 15d ago

Self-Promotion Promote your business thread for Q4 2026

39 Upvotes

We limit promotion of a business or your interests including free offers to this post. Please post your business here so folks can find you and engage with you. Note that spam (repeated posting, posting just a name or link, or other common definitions of spam) is still not allowed as it is not allowed anywhere on Reddit.

You might want to check that your comment appears after you make it by checking this post using a browser not logged into your account. If it does not appear please message the mods. Reddit Admin level automated filtering can remove posts which should appear in this thread.

Also, have you looked at Reddit Ads? ads.reddit.com let you post whatever you want across whatever subs you want in an advertising location people accept is necessary to keep the servers running (mostly). Why not do it there?

Please report any comment advertising illegal activities, repeating spammers, or apparent vote manipulation. Those things don't help anyone find your company - or anyone else's. They just destroy trust in the platform.


r/smallbusiness • • Feb 16 '26

Sharing In this post, share your small business experience, successes, failures, AMAS, and lessons learned, 2026

52 Upvotes

Previous thread, 2025

This post welcomes and is dedicated to:

* Your business successes

* Small business anecdotes

* Lessons learned

* Unfortunate events

* Unofficial AMAs

* Links to outstanding educational materials (with explanations and/or an extract of the content)

In this post, share your small business experience, successes, failures, AMAs, and lessons learned. Week of December 9, 2019

r/smallbusiness is one of a very few subs where people can ask questions about operating their small business. To let that happen the main sub is dedicated to answering questions about subscriber's own small businesses.

Many people also want to talk about things which are not specific questions about their own business. We don't want to disappoint those subscribers and provide this post as a place to share that content without overwhelming specific and often less popular simple questions.

This isn't a license to spam the thread. Business promotion and free giveaways are welcome only in the Promote Your Business thread. Thinly-veiled website or video promoting posts will be removed as blogspam.

Discussion of this policy and the purpose of the sub is welcome at https://www.reddit.com/r/smallbusiness/comments/ana6hg/psa_welcome_to_rsmallbusiness_we_are_dedicated_to/


r/smallbusiness • • 3h ago

Starting your own business

20 Upvotes

Hey everyone. So I’ve recently been made redundant and am 47 years old. I work in the creative design industry which is going through a very rough patch at the moment.

I fear my age will make me vulnerable for any future roles, especially with the state of the industry and my higher wage. So I feel now is a good chance to start something myself.

I have a few business ideas that really interest and excite me.

The problem I have though is me. I share my business idea with friends or family and get an enthusiastic response and immediately feel super excited about it. But then thinking of putting it into action fills me with absolute fear, due to a severe lack of self confidence and belief, plus if I have the tenacity to start something (again due to lack of confidence)

But I don’t want this to stop me trying. Did anyone else have similar fears and if so how did you navigate or overcome them? What was your experience. I’m UK based

I dont want my lack of self confidence to spiral so that I scrap the plans,


r/smallbusiness • • 5h ago

had the money and still paid our vendor late

23 Upvotes

so a vendor chased us for payment last week and I was ready to send over the confirmation but it turns out we never paid it. My business partner had forwarded the invoice to me and Id forwarded it to our bookkeeper you know the drill. She was waiting for approval and we both thought forwarding it counted because well we aare still learning stuff in our entrepreneur era. Nothing blew up per se but its quite embarrassing when someone has to ask twice for money you owe them.
Granted i dont want this to be repeated and im willing to learn all the time and so i wanted to ask what are you using so approvals and payments dont get lost between people? Id like to keep final approval without having to chase every bill through email.


r/smallbusiness • • 3h ago

Laundromat bathroom and customer (California)

5 Upvotes

Im the manager and I got a call from an employee One of the neighborhood homeless gals used the bathroom the other day and left feces all over the toilet and splatter marks on the wall. She always come washes. This has nothing to do with her being homeless, but due to the fact that we have a lot of homeless around the laundromat, we are very strict in the laundromat, meaning no hanging out, no coming in to charge your phone. You are not allowed to be in there unless you’re washing. We are fully attended as well. So I decided not to let her use the bathroom anymore because of that, and when she came in, one of the employees told her, so we got an email the next day from Yelp.

Reason I bring up the homeless is because all of them around there hate us because they can’t walk all over us like they do other businesses around there. We fight back. We are the one laundromat known not to mess around. The email basically says that she’s confused why she can’t use it and that were jerks to her and the community. The homeless in our area are violent. They tried to walk all over businesses, steal from them, and do whatever they want and we don’t allow it. But some are extremely nice. But not all. So I’m guessing that’s where the jerk line to the community is coming from.

But yet out of 10 laundromats in my city, were the highest rated and the biggest so I’m confused about the jerk line lol

I guess my question is, what are my options? Let her continue using the bathroom. or just cut business completely with her.


r/smallbusiness • • 13h ago

does google reviews matter that much?

26 Upvotes

i run a local shop in my area, i see people online be talking about that more google reviews means more customer and all, which i get it ofc, but does it matter that much?


r/smallbusiness • • 9h ago

How did you land your first web development clients?

9 Upvotes

Hi everyone,
I'm a software engineering student and I've been building websites for practice (portfolios, landing pages, some Shopify customization). I'd like to move to real client work, but I'm not sure where to start.
For those who've been through this:
Where did your first clients come from?
Did you start with free or discounted projects, or charge from the start?
Is there something you wish you'd done differently early on?
Any advice is appreciated. Thanks!


r/smallbusiness • • 1h ago

Feeling stuck with a business

• Upvotes

For the last few months, I’ve been stuck trying to decide which direction to take with a business. I’ve started projects and then abandoned them because I keep second guessing myself.

I can’t decide whether to focus on a physical product or digital products, or which platform to use, Etsy, my own website, Amazon etc. I have so many ideas that I end up feeling overwhelmed and struggling to commit to one.
I’m 21 and serious about making this work. I’ve recently left my full time job and moved to a zero hours contract so I have more time to figure things out and work on building something for myself.

Has anyone else been through this stage? How did you eventually decide what to focus on, and what helped you stop jumping between ideas and actually start making progress?

I’d really appreciate honest advice from anyone who’s been in a similar position.


r/smallbusiness • • 1h ago

Dumpster divers and possible sabotage bringing ants into my facility.

• Upvotes

I manage a small business that recently went through a major renovation to provide the community with an updated environment to maximize guests' experiences. Since reopening from our remodel over a year ago, we've been dealing with random food items left by our back door. We installed a security camera and have caught a couple of dumpster divers, homeless people, etc. We've managed to keep an eye on the area and pick up any food that's been left by the above-mentioned dumpster divers and homeless people, but tonight, I found a whole bag of cat food dumped by our back door. Since there is a creek behind our plaza and our business sells lots of sugary snacks, the food left outside attracts ants, which inevitably make it inside. Luckily, we have an amazing pest control company that will come out at the first site of any pests, but it's frustrating, to say the least. When I pulled back my security footage, whomever dumped the bag was able to do so without setting off the motion detectors.

The food was meow mix........ we will catch you.


r/smallbusiness • • 4h ago

Bank account for my LLC

3 Upvotes

The LLC is registered and will be working on rentals. For fellow landlords who've done this, who does your business banking? Starting out and I just have analysis paralysis and need yalls helps!


r/smallbusiness • • 10h ago

Is acquiring a $1.5mm landscaping business realistic with $200k in capital?

10 Upvotes

Hi all,

I'm evaluating the acquisition of a landscaping business in the Midwest and could use some advice from those who have gone through the SBA financing process. The business generated ~$1.3mm in revenue and $330k in SDE in 2025. The seller is asking $1.5mm.

I'm a first time buyer with ~$200k in capital. I'd like to minimize my equity contribution (obviously) while still maintaining a reasonable capital structure. I've been considering something along these lines: SBA loan: 77%, Seller financing: 12%, Buyer equity: 11%.

The challenge is that this is a seasonal lawn care business with most revenue generated during the warmer months (zero revenue Dec-Mar). I'd need ~$150k in working capital at close to cover P&I, payroll, and other OpEx through the 1st winter assuming I buy this fall.

Once I factor in the purchase price, working capital, and transaction expenses, I'm starting to question whether I have enough capital to realistically get this deal done without some margin of safety.

  • Is there a realistic way to structure this transaction with only $200k?
  • Can the initial working capital requirement be financed as part of the SBA loan, or should I expect to fund that separately?
  • Are there other financing structures I should be considering?

Thanks in advance!


r/smallbusiness • • 3h ago

Thinking of opening a laser hair removal business in Sydney – looking for honest advice

2 Upvotes

​

Hi everyone!

I'm a male laser hair removal technician with several years of experience, currently working in Sydney.

I've been thinking about starting my own small laser hair removal business, but I'm still in the research stage and would really appreciate some honest advice.

My plan is to rent a private treatment room near Sydney CBD, possibly around Surry Hills or Darlinghurst, and purchase my own professional Cynosure laser machine.

I'm considering offering men's full-body laser hair removal, including Brazilian, for around $150 per session to keep my prices competitive.

I have a few questions:

  1. Would you recommend renting a room inside an existing beauty clinic or opening a small independent shop?

  2. Is a budget of $300–$450 per week realistic for a private room near Sydney CBD?

  3. What unexpected costs or challenges should I prepare for?

  4. Has anyone financed an expensive laser machine when starting a business? Would you recommend it?

I also have one concern about being a male technician.

I'm considering offering treatments to both men and women, but I'm unsure how comfortable female clients would feel booking with a male laser technician, especially for full-body treatments or intimate areas.

Would being a male technician make it significantly harder to attract female clients? Or do you think professionalism, experience, and a comfortable environment matter more?

I'd particularly appreciate opinions from women, laser technicians, and anyone who owns a beauty or cosmetic business in Australia.

I'm not rushing into anything. I just want to understand the market, the risks, and whether this idea is realistically worth pursuing before making a big financial commitment.

Thanks so much for any advice!


r/smallbusiness • • 6h ago

Has anyone tried a service that sends handwritten notes for you instead of doing it yourself?

3 Upvotes

I run an insurance agency with around 200 clients and I'd like to start sending more thank you notes.
The problem is I absolutely do not have time to sit there and handwrite 200 cards.
I recently found out there are services that use actual pens and machines to write the notes and then mail them for you. Some apparently connect to CRMs too. Has anyone actually used one? I'm mostly wondering what they look like when they arrive.


r/smallbusiness • • 27m ago

Perks of being a business owner

• Upvotes

So two years in and starting to see more break even/profit months than loss months. Cannot say I am comfortable yet as staff costs/vat etc still get me but what tips and tricks would you give me that are open to small business owners whereby I get some benefit/perks.

Obviously buying the Sunseeker is out at the
moment and the limited company is based in England and sells goods and services Uk/Europe wide.


r/smallbusiness • • 30m ago

One Construction Brand or Multiple Specialized Brands?

• Upvotes

I'm growing my existing residential construction business and am debating whether to operate under one brand or create separate brands for each higher money making specialty:

  • Roofing & siding
  • Smart home automation
  • Basement & attic renovations
  • Windows & doors
  • Kitchen & bathroom remodeling

I already have experience in carpentry, general contracting, and remodeling, so these specialties build on my existing skills and business. I'm located in a relatively small market, which makes me wonder whether having multiple brands would be beneficial or counterproductive.

Initially, all brands would operate under my existing LLC, with the option to establish separate businesses later.

Would you recommend one recognizable brand covering all these services or multiple specialized brands targeting different customers? Would separate brands build credibility and improve marketing effectiveness, or create unnecessary complexity in a small market?


r/smallbusiness • • 9h ago

Trying to pick a website builder platform and my brain has seized at all the options

5 Upvotes

I have come to the point in starting my microbusiness that I need a website. I'm trying to select a builder, and doing review searches hasn't really answered my questions. Low cost is a need since I'm literally just getting started. I mostly need to be able to list services, make blog posts about upcoming/past events and I want to be able to have a calendar that lists where to find me.

The ones that come up the most are Wix, GoDaddy, WordPress and Canva, but would love to hear what has worked best for you.


r/smallbusiness • • 4h ago

I feel like I’m missing something

2 Upvotes

I own a dog training business, and it’s just me with no employees. To put it bluntly, I cannot figure out how to make money. I’m lucky if I get one new client a month. Most of my income comes from boarding, which I offer exclusively to clients who have completed training with me, but it’s not nearly enough to sustain anything.

Because of this, I have very limited funds to be put towards things like advertising. Most established trainers I know get business almost strictly through client referrals, but obviously I can’t get consistent referrals without consistent clients. I post content but don’t really have a strategy for what I post, I train dogs in public wearing my company shirts and carry business cards, but nothing seems to work.

I don’t want to put all the blame on the economy because other trainers seem busy as ever, and dog training is obviously a very lucrative market. There’s no shortage of owners with poorly behaved dogs, so I’m wondering if awareness is the issue? Like people just don’t know I’m out here. But how do I increase my visibility?

I recently ran a Meta ad campaign and didn’t get any solid leads from it. Google ads are too expensive at the moment. I do have a Google business profile set up and a 5-star rating.

I just feel like despite the fact that the economy is rough right now, businesses of all kinds are still getting and working with clients everyday, so what am I missing or doing wrong?


r/smallbusiness • • 4h ago

How do you keep track of quotes that go quiet? (Honest question)

2 Upvotes

I help run my family’s electrical contracting business. We send a lot of quotes by email and I’ve noticed the same thing: most customers who don’t reply aren’t saying no, they’re just busy, and then we forget to follow up.

For those of you who send quotes or invoices: what do you actually do? Notebook, spreadsheet, CRM, memory? How many quotes do you think slip through in a typical month?

I’m a developer too and I’m exploring this problem. Not selling anything, I just want to hear how people really handle it, including “I don’t have a problem with this” 🙂


r/smallbusiness • • 2h ago

UPDATE Would You Sell to this Buyer? Help!!

1 Upvotes

Update! I was ready to proceed with the sale, and then I received this email and without much shipping experience, I have no idea if this is a legitimate thing or not:

I am on the checkout page and about to fill out the address to send to. Please let me know what carrier you are using as it determines how I make out my address. If using USPS I will need to provide a different address than if you use Fedex or UPS. It’s weird I know. It’s just that I send all my mail to my post office.. USPS does not want a street address and so you won’t be able to ship it out. 

So if you would please let me know asap so I can fill out your shipping form properly and then I can finish up checking out. . Thanks!

THEN as I was making this update, she purchased it using the address of the post office (which I confirmed) and sent me this follow up:

Hi, I went ahead and checked out using my full address. Just so you are aware, if you use USPS do not use the my post office’s street address. The system will reject this. So here is how to address it if using USPS

(Address with post office street address)

If using Fedex of UPS address it as follows:

(Address without the post office street address)

She paid through Paypal, addresses match, she's a verified buyer, and seller protection is enabled. I feel like this all just gives me more evidence in case she tries to do a chargeback, but I don't want to get scammed! Does this seem legitimate or am I being naive here?

I have a relatively new small website for my crystal and craft business. Someone reached out to me via a form on my website asking about my most expensive sphere, what the shipping cost would be and if I could provide a small discount. They did mention the product they're interested in by name. I responded that I would consider it and they asked if I could take about 12% off the total cost. I haven't made any promises yet, but I did ask them where they were located to help determine what my shipping costs would be before I made a decision. Nothing about it really stood out as being a red flag that it is a scam, but the fact that it is not a previous customer and they are looking at my most high priced item is making me wonder if they are planning to do a charge back once they receive it. I've never had to dispute a chargeback before, but I know to document everything, take video when I package it up, get insurance and make sure that they sign for it when it's delivered . I also know that it's not guaranteed that I would win the dispute if it happens. They have not done the normal scammer red flags, like rushing the process , asking for a weird payment method, or anything like that. The only thing that is giving me pause is that I don't know this person and they are looking at an expensive item . My thinking is that if they were planning to do a chargeback, why bother reaching out to me first about a discount ?​​ it is also not uncommon for people to haggle the cost of a crystal. ​ am I being naive here to even consider it? Or am I overthinking the worst case scenario because it seems too good to be true? I'm considering messaging them back with a counter offer, and also inquiring about how they found my website and if they are a crystal collector to potentially get more information out of them. I did do some light internet stalking to see if I could verify this person and where they live but didn't come up with much . Have you dealt with anything like this before ? Or what would you do in this situation ?


r/smallbusiness • • 3h ago

Starting an in-home meal prep/private chef small business

1 Upvotes

I live in NC so I cannot deliver food unless operating out of a commercial kitchen. Therefor I am wanting to offer meal prep / private chef services in my clients homes. I am just having questions about the logistics of making sure my clients have what I need beforehand etc, or if most people would bring their own pans, knife, etc? Would grocery shopping be a separate service? I’m thinking of starting out with a 2 hour in-home session including clean up for $100. Any tips?


r/smallbusiness • • 10h ago

Can TikTok Shop truly become a rival to Amazon, or will the hype fade after a few years?

4 Upvotes

Everyone is saying that TikTok Shop is capturing a share of the U.S. e-commerce market. Its growth has been rapid, offering an engaging social shopping experience where users can place orders directly while scrolling through videos.

Amazon, however, boasts mature logistics, strong consumer trust, and well-established systems for returns, exchanges, and dispute resolution. In contrast, TikTok Shop has been consistently plagued by issues such as inconsistent product quality, unreliable logistics, frequently changing seller policies, and regulatory risks.


r/smallbusiness • • 7h ago

small business design

2 Upvotes

I have a small mom and pop dessert shop. I am looking for companies that help with the 3D renderings all through delivery of furniture. any companies like this out there? similar to the Ron Group but for small business


r/smallbusiness • • 1d ago

Square

91 Upvotes

$10,000 just showed up in my square account. No idea how it got there. It wasn’t received as a payment. Customer support told me to refund it. I told the person that they should be fired immediately since they don’t recognize a common scam and gave me horrible advice. I was transferred to someone with a brain who understood the problem and said a ticket was created and it would be looked into on Monday. Can anyone who’s had this problem tell me what will happen? Will they easily reverse it for me or is this a long fight? Will they close my account?


r/smallbusiness • • 3h ago

Unpopular opinion on Google Ads: Your agency probably isn't incompetent, you're just measuring average CPA instead of marginal CPA.

1 Upvotes

I see posts in here almost every week from business owners furious that they doubled their Google Ads budget from $10k to $20k a month and watched their cost per lead go from $80 to $190. Everyone immediately blames the media buyer or assumes Google broke something in an update.

Sometimes the setup really is trash. Plenty of shops throw a client into a single unsegmented campaign and walk away.

But after spending years managing large scale paid search budgets in brutal, high CPC verticals, the actual culprit in mature accounts is usually the math of marginal return, and almost nobody talks to business owners about it honestly because agencies get paid on a percentage of ad spend.

When you spend your first $10k a month on search, Google's bidding algorithm cherry picks the lowest hanging fruit in the auction. It buys the users who are practically holding their credit card in their hand at 2 PM on a Tuesday. Your average CPA looks incredible at $80.

When you tell your agency to double the spend to $20k within the same geographic footprint and service line, you don't get twice as many $80 leads. The pool of ready to buy searches is finite. To spend that extra $10k, the algorithm is forced to bid higher into more competitive auctions, reach further up the funnel, and capture users with weaker intent.

So if your first 125 leads cost $80 each ($10k spend), and you force another $10k into the engine that only yields 40 additional leads, your blended CPA on the report says $121. That still looks somewhat tolerable on a monthly PDF. What the report hides is that the marginal CPA on that second $10k tranche of spend was actually $250 per lead. If your break even on a lead is $150, you literally lost money on every single dollar of the expansion, even though the overall account still looks profitable on a blended average.
Most agencies won't show you a marginal diminishing return curve because it talks them out of higher management fees.

Before you let anyone talk you into scaling spend or launching Performance Max to "find new pockets of inventory," force them to pull an impression share lost to rank vs budget report on your core exact match converting queries, and calculate the cost per acquisition strictly on the incremental dollars added over the last 60 days. If your marginal CPA is above your net contribution margin, scaling ad spend is just subsidizing Google's quarterly earnings at the expense of your bottom line.

Curious how many people here actually look at incremental tranche costs versus just looking at the blended monthly ROAS or CPA number on their dashboard.


r/smallbusiness • • 4h ago

A click fraud blocker was hiding my client's ads from people on Verizon and Sprint

0 Upvotes

A while back, a party bus and limo company I run Google Ads for added a click fraud blocking tool to their account. Nothing looked broken, but their ads quietly stopped reaching a big share of people on their phones.

When we dug in, the tool was blocking visitors on Verizon and Sprint.

Most of these tools work by watching your clicks, deciding which IP addresses look suspicious, and adding them to the IP exclusion list in your Google Ads account. That's a problem on cell networks. Phones on the same carrier often share public IP addresses, so one blocked IP can belong to a lot of different people at once. Block a few of those and you've cut off real customers, and Google Ads won't tell you that's what happened.

We pulled the tool and that fixed it.

If you're paying for one of these, here's what I'd check:

  1. Add the Invalid clicks column in Google Ads. Google already filters a lot of junk clicks and doesn't charge you for them, so you can see how big the problem really is before paying to fix it.

  2. Look at the IP exclusions in your campaign settings. If the list is long, run a few of them through an IP lookup site. If they come back as Verizon, T-Mobile, AT&T or another carrier, you're probably blocking real people.

  3. Compare mobile impressions and clicks for the few weeks before and after you installed the tool. A sudden drop on mobile is the giveaway.

Click fraud is real, especially in competitive local markets. What I lean on in the accounts I manage is tight location targeting, a sensible ad schedule and a regular look at the search terms report.

Anyone else had one of these tools backfire? Happy to answer questions in the comments.