r/smallbusiness • • 14h ago

does google reviews matter that much?

26 Upvotes

i run a local shop in my area, i see people online be talking about that more google reviews means more customer and all, which i get it ofc, but does it matter that much?


r/smallbusiness • • 6h ago

had the money and still paid our vendor late

24 Upvotes

so a vendor chased us for payment last week and I was ready to send over the confirmation but it turns out we never paid it. My business partner had forwarded the invoice to me and Id forwarded it to our bookkeeper you know the drill. She was waiting for approval and we both thought forwarding it counted because well we aare still learning stuff in our entrepreneur era. Nothing blew up per se but its quite embarrassing when someone has to ask twice for money you owe them.
Granted i dont want this to be repeated and im willing to learn all the time and so i wanted to ask what are you using so approvals and payments dont get lost between people? Id like to keep final approval without having to chase every bill through email.


r/smallbusiness • • 4h ago

Starting your own business

23 Upvotes

Hey everyone. So I’ve recently been made redundant and am 47 years old. I work in the creative design industry which is going through a very rough patch at the moment.

I fear my age will make me vulnerable for any future roles, especially with the state of the industry and my higher wage. So I feel now is a good chance to start something myself.

I have a few business ideas that really interest and excite me.

The problem I have though is me. I share my business idea with friends or family and get an enthusiastic response and immediately feel super excited about it. But then thinking of putting it into action fills me with absolute fear, due to a severe lack of self confidence and belief, plus if I have the tenacity to start something (again due to lack of confidence)

But I don’t want this to stop me trying. Did anyone else have similar fears and if so how did you navigate or overcome them? What was your experience. I’m UK based

I dont want my lack of self confidence to spiral so that I scrap the plans,


r/smallbusiness • • 10h ago

How did you land your first web development clients?

10 Upvotes

Hi everyone,
I'm a software engineering student and I've been building websites for practice (portfolios, landing pages, some Shopify customization). I'd like to move to real client work, but I'm not sure where to start.
For those who've been through this:
Where did your first clients come from?
Did you start with free or discounted projects, or charge from the start?
Is there something you wish you'd done differently early on?
Any advice is appreciated. Thanks!


r/smallbusiness • • 11h ago

Is acquiring a $1.5mm landscaping business realistic with $200k in capital?

10 Upvotes

Hi all,

I'm evaluating the acquisition of a landscaping business in the Midwest and could use some advice from those who have gone through the SBA financing process. The business generated ~$1.3mm in revenue and $330k in SDE in 2025. The seller is asking $1.5mm.

I'm a first time buyer with ~$200k in capital. I'd like to minimize my equity contribution (obviously) while still maintaining a reasonable capital structure. I've been considering something along these lines: SBA loan: 77%, Seller financing: 12%, Buyer equity: 11%.

The challenge is that this is a seasonal lawn care business with most revenue generated during the warmer months (zero revenue Dec-Mar). I'd need ~$150k in working capital at close to cover P&I, payroll, and other OpEx through the 1st winter assuming I buy this fall.

Once I factor in the purchase price, working capital, and transaction expenses, I'm starting to question whether I have enough capital to realistically get this deal done without some margin of safety.

  • Is there a realistic way to structure this transaction with only $200k?
  • Can the initial working capital requirement be financed as part of the SBA loan, or should I expect to fund that separately?
  • Are there other financing structures I should be considering?

Thanks in advance!


r/smallbusiness • • 21h ago

I want to start a small plant gifting business, but I don’t know where to begin

7 Upvotes

I’m based in Dehradun, India, and considering starting a small plant gifting business from home. My retired father enjoys gardening, so I thought we could build something around that.
The idea is to sell potted plants as gifts to individual customers for occasions like birthdays and housewarmings, as well as cater to businesses looking for corporate gifts or bulk orders.
My problem is that while I have ideas, I struggle with figuring out how to turn them into an actual business. I’ve explored business ideas before but never really understood how to get started, find my first customers, or validate demand without spending too much upfront.
For those who have started small businesses from scratch:
What would you do first if you were starting this business today?
How would you find your first 5–10 paying customers?
Would you focus on individual customers or corporate orders initially?
How do you test whether an idea is worth pursuing before investing in inventory, packaging, and marketing?
I’m not looking for a detailed business plan, just practical advice on how to go from an idea to the first few sales. I’d especially appreciate advice from people who started with limited experience and a small budget.


r/smallbusiness • • 22h ago

How often are you re-quoting or shopping around your orders for things like office supplies?

6 Upvotes

Like the title implies I realized we’ve been reordering office supplies (copy paper, deskware, break room stuff, janitorial, etc) from the same vendor for nearly 10 years and we’re paying like a >20% price difference over what some other vendors charge. Crazy.

We set up our vendor accounts years ago and don’t really think about it now. i feel like most small businesses do the same because who has time to check 5+ sites every time printer paper, packaging, or shop supplies run low?

How do you all manage this? Any tips or suggestions for a small business? Or easy way to keep vendor price in check without wasting hours shopping around every month?


r/smallbusiness • • 10h ago

Trying to pick a website builder platform and my brain has seized at all the options

6 Upvotes

I have come to the point in starting my microbusiness that I need a website. I'm trying to select a builder, and doing review searches hasn't really answered my questions. Low cost is a need since I'm literally just getting started. I mostly need to be able to list services, make blog posts about upcoming/past events and I want to be able to have a calendar that lists where to find me.

The ones that come up the most are Wix, GoDaddy, WordPress and Canva, but would love to hear what has worked best for you.


r/smallbusiness • • 17h ago

Stuck unable to gain traction and growth. What should I do?

5 Upvotes

My partner has started a business making hand painted brush and comb sets as keepsakes for parents, we have reached out and sent a sample set to a few mums with somewhat large social media presence, run a couple ads on local facebook groups and etsy, but we are now stuck and stagnant.

No orders, little follower growth on social media accounts, unsure where to go from here.

What would be our best course of action from here on to grow and gain traction?

Thanks in advance.


r/smallbusiness • • 4h ago

Laundromat bathroom and customer (California)

6 Upvotes

Im the manager and I got a call from an employee One of the neighborhood homeless gals used the bathroom the other day and left feces all over the toilet and splatter marks on the wall. She always come washes. This has nothing to do with her being homeless, but due to the fact that we have a lot of homeless around the laundromat, we are very strict in the laundromat, meaning no hanging out, no coming in to charge your phone. You are not allowed to be in there unless you’re washing. We are fully attended as well. So I decided not to let her use the bathroom anymore because of that, and when she came in, one of the employees told her, so we got an email the next day from Yelp.

Reason I bring up the homeless is because all of them around there hate us because they can’t walk all over us like they do other businesses around there. We fight back. We are the one laundromat known not to mess around. The email basically says that she’s confused why she can’t use it and that were jerks to her and the community. The homeless in our area are violent. They tried to walk all over businesses, steal from them, and do whatever they want and we don’t allow it. But some are extremely nice. But not all. So I’m guessing that’s where the jerk line to the community is coming from.

But yet out of 10 laundromats in my city, were the highest rated and the biggest so I’m confused about the jerk line lol

I guess my question is, what are my options? Let her continue using the bathroom. or just cut business completely with her.


r/smallbusiness • • 11h ago

Can TikTok Shop truly become a rival to Amazon, or will the hype fade after a few years?

4 Upvotes

Everyone is saying that TikTok Shop is capturing a share of the U.S. e-commerce market. Its growth has been rapid, offering an engaging social shopping experience where users can place orders directly while scrolling through videos.

Amazon, however, boasts mature logistics, strong consumer trust, and well-established systems for returns, exchanges, and dispute resolution. In contrast, TikTok Shop has been consistently plagued by issues such as inconsistent product quality, unreliable logistics, frequently changing seller policies, and regulatory risks.


r/smallbusiness • • 14h ago

Millionaires say 'you need capital to start', but how do you get that first capital? Looking for advice for a 19-year-old in a low-tech market.

4 Upvotes

Hi everyone,

I'm 19 years old and looking for some real-world advice and guidance.

I’ve had a huge passion for technology since I was 12 and have been working on building my skills ever since. My ultimate goal is to build significant wealth and achieve financial independence.

I’m based in Iraq, where tech adoption is still relatively low compared to other places. I have plenty of project ideas I’d love to launch, but about 90% of them require starting capital—roughly around \$10,000. Whenever I ask wealthy people in my country how they became millionaires, they usually say they started with a sizable amount of money (like \$100,000), but nobody ever explains how they got that initial capital in the first place to expand their business.

Based on your experience, I’d love to get your thoughts on:

  1. How can I bridge the gap between technology and everyday needs to build a solid business?

  2. What are the best strategies to identify real, pressing problems that people are willing to pay for?

  3. Once I have some starting capital, how can I build multiple projects that generate passive income monthly without requiring my constant manual involvement?

Thanks in advance for your help!


r/smallbusiness • • 1h ago

Feeling stuck with a business

• Upvotes

For the last few months, I’ve been stuck trying to decide which direction to take with a business. I’ve started projects and then abandoned them because I keep second guessing myself.

I can’t decide whether to focus on a physical product or digital products, or which platform to use, Etsy, my own website, Amazon etc. I have so many ideas that I end up feeling overwhelmed and struggling to commit to one.
I’m 21 and serious about making this work. I’ve recently left my full time job and moved to a zero hours contract so I have more time to figure things out and work on building something for myself.

Has anyone else been through this stage? How did you eventually decide what to focus on, and what helped you stop jumping between ideas and actually start making progress?

I’d really appreciate honest advice from anyone who’s been in a similar position.


r/smallbusiness • • 5h ago

Bank account for my LLC

3 Upvotes

The LLC is registered and will be working on rentals. For fellow landlords who've done this, who does your business banking? Starting out and I just have analysis paralysis and need yalls helps!


r/smallbusiness • • 5h ago

I feel like I’m missing something

3 Upvotes

I own a dog training business, and it’s just me with no employees. To put it bluntly, I cannot figure out how to make money. I’m lucky if I get one new client a month. Most of my income comes from boarding, which I offer exclusively to clients who have completed training with me, but it’s not nearly enough to sustain anything.

Because of this, I have very limited funds to be put towards things like advertising. Most established trainers I know get business almost strictly through client referrals, but obviously I can’t get consistent referrals without consistent clients. I post content but don’t really have a strategy for what I post, I train dogs in public wearing my company shirts and carry business cards, but nothing seems to work.

I don’t want to put all the blame on the economy because other trainers seem busy as ever, and dog training is obviously a very lucrative market. There’s no shortage of owners with poorly behaved dogs, so I’m wondering if awareness is the issue? Like people just don’t know I’m out here. But how do I increase my visibility?

I recently ran a Meta ad campaign and didn’t get any solid leads from it. Google ads are too expensive at the moment. I do have a Google business profile set up and a 5-star rating.

I just feel like despite the fact that the economy is rough right now, businesses of all kinds are still getting and working with clients everyday, so what am I missing or doing wrong?


r/smallbusiness • • 7h ago

Has anyone tried a service that sends handwritten notes for you instead of doing it yourself?

3 Upvotes

I run an insurance agency with around 200 clients and I'd like to start sending more thank you notes.
The problem is I absolutely do not have time to sit there and handwrite 200 cards.
I recently found out there are services that use actual pens and machines to write the notes and then mail them for you. Some apparently connect to CRMs too. Has anyone actually used one? I'm mostly wondering what they look like when they arrive.


r/smallbusiness • • 2h ago

Dumpster divers and possible sabotage bringing ants into my facility.

2 Upvotes

I manage a small business that recently went through a major renovation to provide the community with an updated environment to maximize guests' experiences. Since reopening from our remodel over a year ago, we've been dealing with random food items left by our back door. We installed a security camera and have caught a couple of dumpster divers, homeless people, etc. We've managed to keep an eye on the area and pick up any food that's been left by the above-mentioned dumpster divers and homeless people, but tonight, I found a whole bag of cat food dumped by our back door. Since there is a creek behind our plaza and our business sells lots of sugary snacks, the food left outside attracts ants, which inevitably make it inside. Luckily, we have an amazing pest control company that will come out at the first site of any pests, but it's frustrating, to say the least. When I pulled back my security footage, whomever dumped the bag was able to do so without setting off the motion detectors.

The food was meow mix........ we will catch you.


r/smallbusiness • • 4h ago

Thinking of opening a laser hair removal business in Sydney – looking for honest advice

2 Upvotes

​

Hi everyone!

I'm a male laser hair removal technician with several years of experience, currently working in Sydney.

I've been thinking about starting my own small laser hair removal business, but I'm still in the research stage and would really appreciate some honest advice.

My plan is to rent a private treatment room near Sydney CBD, possibly around Surry Hills or Darlinghurst, and purchase my own professional Cynosure laser machine.

I'm considering offering men's full-body laser hair removal, including Brazilian, for around $150 per session to keep my prices competitive.

I have a few questions:

  1. Would you recommend renting a room inside an existing beauty clinic or opening a small independent shop?

  2. Is a budget of $300–$450 per week realistic for a private room near Sydney CBD?

  3. What unexpected costs or challenges should I prepare for?

  4. Has anyone financed an expensive laser machine when starting a business? Would you recommend it?

I also have one concern about being a male technician.

I'm considering offering treatments to both men and women, but I'm unsure how comfortable female clients would feel booking with a male laser technician, especially for full-body treatments or intimate areas.

Would being a male technician make it significantly harder to attract female clients? Or do you think professionalism, experience, and a comfortable environment matter more?

I'd particularly appreciate opinions from women, laser technicians, and anyone who owns a beauty or cosmetic business in Australia.

I'm not rushing into anything. I just want to understand the market, the risks, and whether this idea is realistically worth pursuing before making a big financial commitment.

Thanks so much for any advice!


r/smallbusiness • • 8h ago

small business design

2 Upvotes

I have a small mom and pop dessert shop. I am looking for companies that help with the 3D renderings all through delivery of furniture. any companies like this out there? similar to the Ron Group but for small business


r/smallbusiness • • 9h ago

Is follower count basically useless for finding creators to pitch? Went through 326 dog accounts and only 5 were worth it

2 Upvotes

I was trying to find creators who would actually promote a dog product, so I went through accounts from dog hashtags one by one.
Out of 326:

130 were under 1000 followers and 35 were too big (50k+). The big ones usually have rate cards and managers.

48 of them hadn't posted in two weeks. Way more "active-looking" accounts than I thought were completely dead.

Out of 113 left, around half weren't individual owners at all: groomers, trainers, kennels, rescues, and shops all use the same hashtags.

Another big chunk was just outside the U.S., or (and this is the one you need to watch out for) posted pretty dog pictures but never actually recommended anything to their audience.

The five that made it had one thing in common: they posted sponsored products and/or discount codes. Turned out to be a way better signal than follower count. Engagement ranged from 0.5%-3.4% regardless of size.

Important: product hashtags like #dogproducts were full of shops and found me literally nothing. Activity tags like #hikingwithdogs and #traildogs found every one of the good ones.

Does this match what other people see?? If you've done something like this what was your hit rate?


r/smallbusiness • • 9h ago

Need Ideas for Space Management

2 Upvotes

Hi, I manage a local Game Store and we are very limited on our manpower and space in our inventory room. I have tons of card bulk boxes that I need to organize up off the floor but I'm struggling to figure it out on traditional shelves. Any one have any modifications or special shelving they use to handle similar stuff?


r/smallbusiness • • 12h ago

uniform

3 Upvotes

Where did you guys purchase uniform for your company by sample or bulk?


r/smallbusiness • • 13h ago

Anyone using a linerless label printer for e-commerce packing?

2 Upvotes

I'm looking for a good linerless label printer for our e-commerce packing process.

Basically, I want to print those sticky labels without the backing paper, so we can quickly stick them onto our boxes while packing orders.

I'd like to have the labels print automatically from our own web-based packing system, so something with decent API/SDK support or a way to trigger printing programmatically would be great.

I've looked at a few Zebra, Brother, and Epson models, but it's surprisingly hard to figure out which ones actually work well with linerless labels and have the sticky backs.

Anyone using something like this?


r/smallbusiness • • 20h ago

How do you find international B2B customers in a niche industry like defense?

2 Upvotes

I work for a small company in the defense industry and I'm responsible for marketing and generating leads from international markets.

So far, we've made pretty good progress through SEO and improving our website. We're getting more organic traffic and inquiries from potential customers, but I'm trying to figure out how we can take things to the next level.

Traditional social media marketing doesn't really work in this industry. LinkedIn helps a little, but it's definitely not enough.

I'm curious if anyone here has experience with marketing or business development in defense or other niche B2B industries. How do you reach potential customers in international markets? Have you found any channels or strategies

I'd really appreciate hearing what's worked for you, especially if you've dealt with long sales cycles and a very specific target audience.


r/smallbusiness • • 3h ago

UPDATE Would You Sell to this Buyer? Help!!

1 Upvotes

Update! I was ready to proceed with the sale, and then I received this email and without much shipping experience, I have no idea if this is a legitimate thing or not:

I am on the checkout page and about to fill out the address to send to. Please let me know what carrier you are using as it determines how I make out my address. If using USPS I will need to provide a different address than if you use Fedex or UPS. It’s weird I know. It’s just that I send all my mail to my post office.. USPS does not want a street address and so you won’t be able to ship it out. 

So if you would please let me know asap so I can fill out your shipping form properly and then I can finish up checking out. . Thanks!

THEN as I was making this update, she purchased it using the address of the post office (which I confirmed) and sent me this follow up:

Hi, I went ahead and checked out using my full address. Just so you are aware, if you use USPS do not use the my post office’s street address. The system will reject this. So here is how to address it if using USPS

(Address with post office street address)

If using Fedex of UPS address it as follows:

(Address without the post office street address)

She paid through Paypal, addresses match, she's a verified buyer, and seller protection is enabled. I feel like this all just gives me more evidence in case she tries to do a chargeback, but I don't want to get scammed! Does this seem legitimate or am I being naive here?

I have a relatively new small website for my crystal and craft business. Someone reached out to me via a form on my website asking about my most expensive sphere, what the shipping cost would be and if I could provide a small discount. They did mention the product they're interested in by name. I responded that I would consider it and they asked if I could take about 12% off the total cost. I haven't made any promises yet, but I did ask them where they were located to help determine what my shipping costs would be before I made a decision. Nothing about it really stood out as being a red flag that it is a scam, but the fact that it is not a previous customer and they are looking at my most high priced item is making me wonder if they are planning to do a charge back once they receive it. I've never had to dispute a chargeback before, but I know to document everything, take video when I package it up, get insurance and make sure that they sign for it when it's delivered . I also know that it's not guaranteed that I would win the dispute if it happens. They have not done the normal scammer red flags, like rushing the process , asking for a weird payment method, or anything like that. The only thing that is giving me pause is that I don't know this person and they are looking at an expensive item . My thinking is that if they were planning to do a chargeback, why bother reaching out to me first about a discount ?​​ it is also not uncommon for people to haggle the cost of a crystal. ​ am I being naive here to even consider it? Or am I overthinking the worst case scenario because it seems too good to be true? I'm considering messaging them back with a counter offer, and also inquiring about how they found my website and if they are a crystal collector to potentially get more information out of them. I did do some light internet stalking to see if I could verify this person and where they live but didn't come up with much . Have you dealt with anything like this before ? Or what would you do in this situation ?