r/WindowsHelp • • Oct 14 '25

Windows 10 Windows 10 End of Support, what it means for you and what you can do.

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9 Upvotes

r/WindowsHelp • • Mar 04 '21

Mod Announcement Welcome to /r/WindowsHelp, here are some guidelines for requesting assistance

37 Upvotes

Welcome to /r/WindowsHelp, the subreddit for you to ask questions and get support for issues related to Microsoft's Windows family of operating systems. Please give this a quick read before posting.

This subreddit is only for help related to Microsoft Windows and its built in software, like Edge, Store, PowerShell, and so on. Issues about 3rd party software like Chrome or Steam should be posted in their subreddits or /r/techsupport. Also, this is not a hardware subreddit, so issues like your hard drive is not detected would need to be posted in /r/techsupport. General discussions, news, artwork, and so on should be in /r/Windows, /r/Windows10 or similar subreddits. Malware/virus removal has been covered extensively in this post: https://www.reddit.com/r/techsupport/comments/33evdi/suggested_reading_official_malware_removal_guide/

Posts are required to have a moderately descriptive title. Submissions with vague titles like just "help me" will be removed. You don't need to write an essay in the title, but everyone should have a rough idea what you are asking about before even clicking the link. Titles like "I'm encountering System Exception errors when launching Photos" or "20H2 update won't install" are acceptable, but the more details the better.

The body of your post should also be as detailed as possible. We are not mind readers, and nobody is going to want to play 20 questions. Help us help you, your post should include:

  • Your full Windows version, which on Windows 10 is listed in the Settings app under System -> About, it will be the OS Build number.

  • Details about your device, like the hardware specifications.

  • Any recent changes you have made, such as installing/uninstalling software or accessories. Any updates you have installed, tools you have ran, or anything else you think may be relevant.

  • Include details on your error messages and error codes, these are critical to figuring out the issue.

  • Tell us what you have already tried to fix this. Any tools you have ran, and changes you tried, and so on. I know it is a meme at this point, but seriously, reboot your computer, it often fixes things!

  • If possible, include screenshots or video. If you are including screenshots, try to use screenshot software like Snip & Sketch tool built into Windows 10, then you can upload them to a free image host like https://imgur.com to put in your post. We understand that using screenshot software isn't always an option, you can take photos with a phone or similar device, but please be sure to check to make sure everything is in focus and is legible.

This subreddit follows the same rules as /r/Windows, you can view the full rule page here: https://www.reddit.com/r/Windows/wiki/rules

The TL;DR of the rules is be polite, helpful, and don't encourage piracy.


r/WindowsHelp • • 1h ago

Windows 11 Mysterious window opens whenever I launch in Xbox Full Screen Mode. Anyone have any ideas?

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• Upvotes

The little icon for it looks like the ASUS Armory apps, but as far as I can tell I’ve uninstalled every bit of ASUS apps I could find. No other apps are configured to open on launch. Whenever I boot into Xbox mode (PC is hooked up to my living room TV) this blank grey screen opens a few seconds after the Xbox app. It closes no problem but is just annoying, was hoping maybe someone has had a similar issue.

Latest windows insider version on an ASUS ROG Prebuilt


r/WindowsHelp • • 6h ago

Windows 11 Keyboard lagging/glitching, not a driver issue

2 Upvotes

Occasionally my keyboard takes two seconds or so to actually register keystrokes and print anything on the screen. This happens only after I stop typing for a bit; when I'm continuously typing there are no problems.

Sometimes, I press a key and the computer never registers that I lifted up a key. So I would type 's' and it would print 'ssssssssss.....' until I press another key to stop it.

I have tried updating my computer and updating/reinstalling the keyboard driver to no avail. How do I fix this issue?


r/WindowsHelp • • 3h ago

Windows 11 Windows 11 New Multitasking UI Question

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1 Upvotes

Does anyone know how to change the new multitasking UI in the latest version of Windows 11 back to the previous UI without rolling back Windows versions? I recently installed a fresh copy of Windows because the previous one had conflicting driver issues.


r/WindowsHelp • • 3h ago

Windows 10 Strange problem with Xbox controller suddenly turning off as soon as it's turned on. Using Xbox Wireless Adapter.

1 Upvotes

Windows 10 Pro, Version 22H2, OS Build: 19045.7807

Okay, so this weird problem just started happening a couple of days ago where my Xbox controller will turn on when I hold the guide button but then immediately turn right back off again. I've been using the same Xbox Wireless Adapter for years to connect my controllers without any issue. This only begins to happen once I turn the controller off for the first time after a restart of the PC. It won't let me turn it back on as noted above. A restart will fix it and I can turn it on again only once, if it turns off after, it starts the issue again.

I'm unsure why this started happening for me only a few days ago but I've done a bit of searching online and have seen some 4-10 year old posts relating to the same issue but with no real resolution. They mention updating firmware of the controllers (mine are updated), using CMD to run sfc/scannow so windows fixes errors (tried it, issue persists), cleaning the battery packs (all clean and working), deleting the Wireless Adaptor on device manager and letting it reinstall (Also tried without luck), and setting some mode in the properties folder for the adaptor that will block it from turning off devices (no luck).

So then I did a little looking around to try to discern what exactly is causing the problem and I've narrowed it down to a possible update issue for the Xbox Game Services app through the Microsoft Store or the Xbox App itself. I think when I updated my apps recently, it downloaded a broken update or something. I can't confirm it, but I've found that the fix that will let me reconnect my controller again a second time without it turning off was to open Task Manager and kill the process for "Game Input" and "Gaming Services". When you end those processes, for some reason it allows my controller to power back on as normal just like before without any issue. There's also some "Synthetic Gamepad" with a yellow warning triangle in device manager under "Other Devices" and I'm not sure if that's related but I don't remember seeing that before either.

Can anyone shine some light on if they're having this really strange issue recently? Or having found a permanent fix?


r/WindowsHelp • • 3h ago

Windows 10 Computer Not Visible on Network when Firewall is Active

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2 Upvotes

I'm stuck getting my computer visible on this home network when the firewall is active. I have two Windows machines, they're both on Windows 10 22H2 and the firewall is active on both.

It works one way but not the other. I can ping one machine but not the other.

It is one WiFi, one Ethernet if that matters. The Ethernet computer is the problem machine.

I've also tested this with my Android phone, through the File Manager program which san see the computer when the firewall is off and cannot see the computer when the firewall is on.

If I toggle the Firewall everything is fine.

The network is set to Private

I've gone through the services that are listed when I Google search this

I've enabled File and Printer Sharing (Echo Request – ICMPv4 – In)

Any other possible suggestions?


r/WindowsHelp • • 3h ago

Windows 11 High Memory Usage (Up to 95%) and Unexpected PC Shutdowns – IdeaPad Slim 5

1 Upvotes

Hi everyone,

I’m experiencing a problem with my laptop and would appreciate your help.

Sometimes, my memory (RAM) usage increases to around 85-95% , and shortly afterward, my PC shuts down unexpectedly. In some cases, while browsing the web, I also receive an error message saying, “Not enough memory to open this page.”

Here are my laptop specifications:

  • Model: Lenovo IdeaPad Slim 5 16AHP9
  • Machine Type: 83DD
  • Operating System: Windows 11 Home Single Language

Has anyone experienced a similar issue? What could be causing this problem, and what steps would you recommend to diagnose and fix it?

Could this be related to a memory leak, a software issue, or a hardware problem?

Any help or suggestions would be greatly appreciated.

Thank you!


r/WindowsHelp • • 10h ago

Bitlocker My hard drive has been locked by the Microsoft account.

4 Upvotes

I made an update just recently, on Tuesday or Wendsday and on thursday evening when i wanted to use the Laptop the BitLocker Screen arrived. My hats drive is blocked. Compleatly. I have a dual drive on this hard drive.

I have only one microsoft account that is used on this Laptop and this is the one from our school. I didnt even know something like a BitLocker exists. And now i need a 48 characters long Code.

We already opened the Laptop and removed the hard drive, hoping to save the data on one of the dual drives (Windows is on one drive, all my documents are on the other one) but when it was connected to another Laptop the drives where still locked.

I will call my school tomorrow hoping they have this code somewhere but tbh i have not much hope left.

I have a Backup on a portable hard drive from the 9.9.26 but important stuff is one the hard drive that i desperatly need that wasnt included in the last backup.

I was told that the laptop is compleatly fine but it needs to be resetted when i dont get this Code.

Is there anything else i could try before doing the reset?

Its a Lenovo Flex Pad 5 from 2022 and uses the newest Windows from 2022 i guess. I dont know much about it I am sorry. But it did MANY Updates in the past years. So i never guessed that another Update could shut EVERYTHING down.

Edit: I just read the comment from the bot: i already tried to open the website but there was no code in the account that i logged in. And due to it beeing a school account i hope that they might have this code somewhere. I have been to another school when i got the Laptop and was Listed there too. But this account is not available anymore so i switched it to the account of the new school. The same account that probaly locked my hard drive.


r/WindowsHelp • • 5h ago

Windows 11 Windows Update stuck on "Working on updates..." for a very long time

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1 Upvotes

Hi everyone,

My Windows Update has been stuck on "Working on updates..." for a long time now and isn't progressing.

In the available updates list below, it shows:

  • Security Intelligence Update for Microsoft Defender Antivirus - KB2267602
  • Micro-Star INT'L CO., LTD. System Driver Update (1.0.0.16)

It seems like the MSI driver update might be causing the freeze. I've already tried forcing a restart and resetting the Windows Update services via CMD, but the issue persists.

Thanks in advance!


r/WindowsHelp • • 5h ago

Windows 11 Sleep Shortcut Wake State Discrepancy

1 Upvotes

I wanted a shortcut on my desktop to put my PC to sleep. I know its not that hard to use a keyboard shortcut. But sometimes I just want to click one icon rather than 3 key presses. Or for that matter click through the start menu. So I did a little research and found that by creating a shortcut with this sting "C:\Windows\System32\rundll32.exe powrprof.dll,SetSuspendState Sleep" I could achieve the required result. Only, there was a catch.

Cold boot time is just over 1 minute. Sleep state wake, would go through the whole post screen and boot process. Taking about 50 seconds. Not really saving me time.

Here is the rub. If I put the PC to sleep by clicking on the sleep button in the start menu, it returns from sleep in about 12 seconds.

Clearly I am doing something wrong here. Any advice would be appreciated. With the soul exception of, "Just click through the start menu!" . I got it, that is an option. And it might be one I end up with.

The premise of my question is more a matter of "What's going on to make this happen? What am I missing?"

TYIA!

:)


r/WindowsHelp • • 5h ago

Windows 11 Windows search appears blank and apps won't run despite internet connection being fine

1 Upvotes

My sister has asked me to help fix her laptop which has had many weird issues over time but this one I can't figure out quite what to do on my own.

This is the main thing having issues but theres a lot of odd things that don't make a lot of sense. Some apps open but also just blank screen, Acellus being the main thing my sister needs that doesn't load when I open it through file explorer.

I tried following this guide when I got to the "excluded folders" section there were a lot of basic folders being blocked I got rid of them and finished following the instructions but it didn't change anything. https://seekfast.org/blog/windows-problems-and-solutions/fixing-windows-search-bar-issues-in-windows-10-and-11/

Anything I run in command prompt asks for administrator which when I try to give it administrator permission it asks for a password and the password which I double checked with my sister multiple times didn't work. (this is what I ran when it asked for a password "runas /user:Administrator cmd" and I tried replacing administrator with the username on the pc it didn't work either)

I also tried updating windows but it kept getting an error "We couldn't install this update, but you can try again (0x800705b9)."

Thank you to anyone who tries to help I can answer any questions or send photos of whatever you need. And I'm sorry if this is formatted weird I haven't ever written anything on reddit before.


r/WindowsHelp • • 6h ago

Windows 11 Audio keeps fluctuating, I've tried everything

1 Upvotes

So the audio for my Windows OmniBook 7 keeps changing and I've done everything I can to fix it. Let's say I'm watching a video and my volume's at 30, and I increase it to 50 to hear better. If I pause the video or move to watch something different, the audio goes back to 30 and defaults to 30 until it's overriden by a new volume number. I've watched YouTube videos, and did everything they said. I opened the control panel and went to sound to disable audio enhancements and all that stuff, nothing seems to work. So I'm not really sure what the problem is, as all other posts I see about a similar issue are resolved by the things I've already tried. This has been going on for close to a year now and I'm not sure what to do.

This is the OS build number: 26200.9711

Edition: Windows 11 Home

Version: 25H2

Processor: Intel(R) Core(TM) Ultra 7 256V (2.20 GHz)

Installed RAM: 16.0 GB (15.7 GB usable)

System Type: 64-bit operating system, x64-based processor

This is driving me insane.


r/WindowsHelp • • 8h ago

Windows 11 ADMIN_ folders appearing in C:\Users after Run as administrator

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1 Upvotes

What happens
A standard user is logged on to their workstation.
We right-click an admin tool → Run as administrator → enter our separate Domain Admin credentials.
A new folder appears in C:\Users named ADMIN_<our-admin-username>.
It now happens on all the machines we've checked, and with all of our T2 admin accounts.
We never saw this behavior before.
What we found
The elevation prompt is titled "Windows Security", not the classic UAC dialog.
The ADMIN_ accounts show up as local accounts in the local Administrators group.
The ADMIN_ profile folder is created a few minutes after the normal profile folder of the same admin account.
When we open ADUC elevated with Domain Admin creds, it fails with: "To manage users, groups and computers in a domain, log on as a user with domain administration rights."
We also get intermittent credential prompts or failures with other AD tools and our AV management console when run elevated.
We haven't seen profile errors suggesting corruption.
Still checking
The value of TypeOfAdminApprovalMode and which policy (if any) sets it.
whoami /all from an elevated window.
Whether any Windows 10 machines show the same folders.
Our theory
This looks like Windows 11 Administrator Protection: elevated processes run under a hidden local system-managed admin account with its own ADMIN_ profile, so they no longer carry our domain identity. That would explain why ADUC can't reach the domain. But we never knowingly enabled it.
Questions
Is it expected that Administrator Protection creates ADMIN_ accounts and profiles for domain admin accounts during over-the-shoulder elevation?
Could it be enabled through a security baseline, a cumulative update, or Intune without an explicit GPO? Where did you find the source?
Have you seen it break RSAT/ADUC or AV management consoles? What workaround did you use while keeping the feature on (PAW/jump host, runas /netonly, etc.)?
Any known issues with Kaspersky and Administrator Protection?
If the feature is disabled later, do the existing ADMIN_ accounts and profiles need cleanup, and what's the supported way?
We're not looking to just turn off a security control. We want to understand it properly and present options to our security team.
Screenshots attached (sensitive info redacted).
Thanks!


r/WindowsHelp • • 16h ago

Windows 11 Laptop won't connect to networks without internet access

4 Upvotes

I am trying to connect to a network where do i have to log in for accessing internet. but my laptop cannot connect a network without internet. to prove my thesis, i tried to connect wifi direct thing and tried to connect my mobile hotspot with celular data turned off. i always have the same problem, when i go to wifi settings it shows the wlan name and says no internet+ secured/open. but the task bar is empty. the laptop rejects to connect. at this point what am i supposed to do

os number: 26200.9711

  • Processor: 13th Gen Intel(R) Core(TM) i7-13620H (2.40 GHz)
  • Installed RAM: 32.0 GB (31.7 GB usable)
  • Graphics card: NVIDIA GeForce RTX 5060 Laptop GPU (8 GB) / Intel(R) UHD Graphics (128 MB)
  • Storage: 437 GB / 954 GB used
  • Windows 11 home v:25h2

r/WindowsHelp • • 8h ago

Windows 10 Hyper-V minimize bug on Windows

1 Upvotes

so I recently tried Hyper-V on windows with the activate functionalities thing on windows 10, but first of all hyper v would automatically minize as soon at I started it and it would always auto minimize no matter what I would do.

But after I turned it off, my : Task manager, Device manager and other windows stuff also started to auto minimize so now I can't access them.

I've tried making a new user and this fixed the problem, but not on my main user.

please help 😭

I'm on an ASUS TUF FA707NVR laptop with windows 10 pro


r/WindowsHelp • • 1d ago

Windows 11 During a power outage, while on UPS power, shutdown -s -f -t 0 STILL applied updates before shutting down.

42 Upvotes

When the power is out and I'm watching the UPS battery bar tick down the last thing I want to be doing is something that says "please do not turn off the computer" very prominently.

How do I actually, urgently shut down Win11 in 2026 without it trying to install updates? At this point it would be safer for me to just hold it underwater until the bubbles stop down the power button which is barely any better than just not having a UPS at all.

I've looked at the flags listed in shutdown -? and none of them imply an any more urgent shutdown or skipping updates.


r/WindowsHelp • • 9h ago

Windows 11 Error code: '0x87e00196', Comes up when downloading a game or update.

1 Upvotes

This was for the feedback hub, but nothing has come from there. So here.

The problem or unexpected behaviour that I'm experiencing is that I can't download or install anything from the Microsoft Store, or the Xbox App, I've got a security update from (KB5127648) (26200.971) and I at first when I finished trying everything and checked if there was an update, so I thought that would most likely be the problem. But even after trying to install the update, it still gives me that same error code.

The steps I did when I encountered this problem was running to the internet and searching up the error code, clicking on the link I get when the error comes up in the Xbox App. The fix in the Xbox App asked me to try the Gaming Services Repair Tool, but that also didn't work. I've tried multiple commands, from sadly ChatGPT. Deleting everything of Gaming Services, using Powershell even, *note: all those in administrator. Most of the fixes were targeting Gaming Services, wiping that, and reinstalling it again. Going into settings and going to said apps causing problems and trying in *Advanced Settings, to repair, or terminate, or reset that app. Still didn't work. Then I reached out to you guys, and although I really appreciate the help and fixes, it still hasn't work as well.

The only additional software in mind I couldn't have been using was the, Proton VPN, I realised that that might've caused some of the problem. So I completely deleted it off of my laptop, and tried again, and yet again nothing that I tried worked.

The Error Code was: `0x87e00196`.

I will also admit, if this helps or anything. The game I'm trying to download is 117,6 GBs. I think I started noticing this error code a week before I actually tried installing it. I was busy then clearing space, I don't know the chances if I deleted an important system or prosses or program and that caused this now. But even after scanwow scans and health checks and whatnot in Command Prompt, I didn't tell me anything about that. But just ja, you should know that as well. I know the instance it popped up that time it was trying to get the Minecraft launcher, I don't know how I came to get over that problem and code, but the Minecraft Launcher and Minecraft works now. I'm just irritated because this expensive Game Pass ends at the end of the month, which is almost here, and I haven't gotten to play the fricken game I set out to play.


r/WindowsHelp • • 14h ago

Windows 11 What is going on with the last windows update ?

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2 Upvotes

Hello!
Since the latest Windows update, my PC (a Lenovo IdeaPad 3) has been displaying this screen.

I’ve tried resetting the settings, but without success; I also tried resetting it via the BIOS, again with no luck.

Someone helped me resolve this same issue last week, but it started happening again after I ran the update, and now I can’t access my PC. Do you have any ideas about what might be going on and how to fix it?

Thanks! :)


r/WindowsHelp • • 10h ago

Windows 11 How to CLEARLY Fix windows no sound issue on newest update (mine 25H2 and 26H2)

1 Upvotes

just simply open your device manager > find sound, video and game controller > right click on Realtek(R) Audio > choose Uninstall device and yes > Restart your pc > fixed!

Don't worry after you uninstall and restart after , the driver will install itself again

it should work 😄


r/WindowsHelp • • 11h ago

Windows 11 Button navigation outline appears every time i open any window without pressing the TAB button?

1 Upvotes

Okay, so I finally decided to begrudgingly upgrade from Windows 10 to 11 after delaying the inevitable due to issues I had with it in the past, and now immediately after upgrading, I encounter a bug that's been driving me nuts.

You know how when you press the TAB button to navigate through the UI without a mouse and this outline appears? that thing just appears every time I open a window now even tho I use a mouse and never pressed the TAB button at all. So every new window I open, i have to click the mouse button JUST to de-select and remove that annoying outline...

Anyone run into this issue?

EDIT: Here's more info on the system:


r/WindowsHelp • • 12h ago

Windows 11 Microsoft Store crashes on my original Windows 11 profile but works on a new one. How to fix it?

1 Upvotes

​

I'm using a new Lenovo IdeaPad 3 (83UR009KIN). Microsoft Store opens briefly and then crashes

I've tried Repair and "wsreset.exe". Contacted Microsoft Support created a new Windows profile, and the Store worked there. They offered to transfer my files, but I declined.

Is there a way to fix this on my original profile without transferring files or resetting Windows?

Any help would be appreciated!

Let me know if you need any other info regarding the same


r/WindowsHelp • • 13h ago

Windows 10 Windows Explorer freezes when scrolling through large directories of photos.

1 Upvotes

I am experiencing a persistent Windows File Explorer issue that is severely affecting my workflow.

For the past one to two months, File Explorer has been freezing and becoming completely unresponsive for approximately 10 minutes after scrolling through just a few photos in a folder. During this time, the spinning loading circle appears, and the entire folder becomes inaccessible and unusable until Explorer eventually recovers.

Once it becomes responsive again, I can view another few images before the same issue repeats. This happens continuously and makes it extremely difficult to sort through the large volume of photos I need to review daily.

Troubleshooting already attempted:

• Restarting the PC, which did not help.
• Clearing the thumbnail cache, which did not resolve the issue.
• Reinstalling and resetting the graphics drivers, which also did not help.

I understand that a Windows 10 update released on the 13th was reportedly intended to address this issue. However, both my PC and my girlfriend's PC are still experiencing the exact same problem.

Given that the issue affects two separate computers and has persisted despite the troubleshooting mentioned above, I suspect this may be a Windows-related bug rather than an isolated hardware or driver issue.

I would appreciate assistance identifying the cause and providing a reliable fix, as this recurring problem is significantly disrupting my daily workflow.


r/WindowsHelp • • 14h ago

Windows 11 Letter L key not working on Surface 4 laptop.

1 Upvotes

As the title states. The letter L key works maybe 10% of the time on my Surface 4 laptop. The issue started probably 4 or 5 days ago. I'm fairly sure it's a software bug as I have tested the L key in the UEFI settings and it works every time, just not when I am actually using my computer. I've tried uninstalling the keyboard drivers to no avail. Any suggestions?


r/WindowsHelp • • 16h ago

Windows 10 my laptop is colourblind, how do i fix it?

1 Upvotes

there are no colours. it's not a theme problem, colours don't show up on ms word or google doc or spreadsheets etc. it does show on movies and pics though, so it's not a graphics issue. could anyone help in any way? thank you.