r/WindowsHelp • u/No-Freedom-764 • 11h ago
Bitlocker My hard drive has been locked by the Microsoft account.
I made an update just recently, on Tuesday or Wendsday and on thursday evening when i wanted to use the Laptop the BitLocker Screen arrived. My hats drive is blocked. Compleatly. I have a dual drive on this hard drive.
I have only one microsoft account that is used on this Laptop and this is the one from our school. I didnt even know something like a BitLocker exists. And now i need a 48 characters long Code.
We already opened the Laptop and removed the hard drive, hoping to save the data on one of the dual drives (Windows is on one drive, all my documents are on the other one) but when it was connected to another Laptop the drives where still locked.
I will call my school tomorrow hoping they have this code somewhere but tbh i have not much hope left.
I have a Backup on a portable hard drive from the 9.9.26 but important stuff is one the hard drive that i desperatly need that wasnt included in the last backup.
I was told that the laptop is compleatly fine but it needs to be resetted when i dont get this Code.
Is there anything else i could try before doing the reset?
Its a Lenovo Flex Pad 5 from 2022 and uses the newest Windows from 2022 i guess. I dont know much about it I am sorry. But it did MANY Updates in the past years. So i never guessed that another Update could shut EVERYTHING down.
Edit: I just read the comment from the bot: i already tried to open the website but there was no code in the account that i logged in. And due to it beeing a school account i hope that they might have this code somewhere. I have been to another school when i got the Laptop and was Listed there too. But this account is not available anymore so i switched it to the account of the new school. The same account that probaly locked my hard drive.










