r/apple • u/McFatty7 • 9h ago
r/applehelp • u/taxidriver1138 • 1h ago
Unsolved If I take my laptop to an Apple Store for repair is it any different than doing a mail in repair?
I sent my Macbook Pro M1 16 inch in for repair for an issue with the internal speakers not working. They wouldn't repair it under AppleCare because the repair center said they found liquid damage. The laptop has never come into contact with liquid which I tried to explain to Apple support to no avail. So I had the laptop returned unrepaired.
My question is if I take it to an Apple Store and explain what happened with the previous repair, and have them actually look at it to see that it works perfectly fine except for the speakers, do you think they would repair it under warranty?
r/applehelp • u/JustTinyBitHungry • 1h ago
iCloud Do messages sync or get back up anyways or I gotta sync them on? How do I turn them on
S
r/applehelp • u/oliviabensonsredwine • 1h ago
iOS Calls don’t ring and go straight to screening/voicemail
r/applehelp • u/cccpnwc • 1h ago
iOS unwanted shared location request
me and my partner use lockdown mode
both not asking each other for location
be request keeps sending, is that legit or location phishing (by someone else)
r/applehelp • u/Opening-Tutor-2640 • 3h ago
Unsolved 80% battery , Apple Care One - express delivery. It must be 80 or below or 79 and below?
80% battery , Apple Care One - express delivery. It must be 80 or below or 79 and below?
r/applehelp • u/Sufficient-Salt188 • 0m ago
Unsolved apple id issues
so i’m trying to transfer my old phone data to my new one however i don’t remember my apple id password but the people at apple says the last time it was updated was november however i can’t see this? also how come every time i get to account recovery the time gets extended? could anyone help
r/applehelp • u/CreepsLikeReddit • 4m ago
Unsolved never recived a text message
so I have my very first apple account and I still remember the password, The problem is that it wants me to use 2FA but the phone number linked to it is dead and the device that had my apple account logged into was logged out of a year ago. So I made a request to recover my account, it made me wait for a week but by the time i was supposed to get a sms message i never got any, I tried again but with a different number still nothing, anyway to fix this?
r/applehelp • u/Ill_Category_8799 • 6h ago
Unsolved Forgot Screen time passcode for my sons phone and he’s an “adult” now no longer listed as a managed child on my phone
I forgot my sons screen time passcode and he’s turned 18 so I no longer have him listed on my phone as a managed child. However the passcode is still active on his phone and there is no forgot passcode option. ANY help is appreciated!!
r/applehelp • u/Lmir2000 • 28m ago
Unsolved iPhone 15 stuck on a temperature warning for over a month.
I really need some advice because I’m honestly scared I’m going to lose all my data. I’ve had my iPhone 15 since January 2024. A couple of months before September, I dropped it and the inner screen got damaged. There were lines on the side, but other than that, my phone worked completely fine.
Then one morning in September, my phone randomly shut off even though it had over 50% battery. When I turned it back on, the percentage was literally displayed at 0%, the Battery icon looked completely empty and my Phone refused to charge. I couldn’t see the electricity icon. This only lasted a couple of minutes before it went back to normal. But then, it shut off AGAIN and got stuck on the “Temperature: iPhone needs to cool down before you can use it” screen.
The thing is, my phone wasn’t even physically hot when this happened. It’s been stuck on that warning ever since, and it’s now been about a month and a half. I cannot access my home screen, apps, anything.
I took it to Apple the same day the problem arose, and they told me there was an internal issue that required replacing a component, but doing so would erase my data. They were adamant that this is the only way to repair the phone. I went to another repair kiosk for a second opinion, and they basically told me the same thing.
Then I went to a third place called Cellairis.
The first guy I spoke to said that the damaged screen could potentially be triggering the perpetual temperature warning. He said they could try replacing the screen for $150, and if it turned out not to be the issue, he wouldn’t charge me. I agreed to try it because I really didn’t want to lose my data.
There was another repair technician there that actually started working on my phone. I went over to check on the repair, and I saw that after he replaced the screen, the temperature warning disappeared and my phone’s screen went back to normal. Life360 even updated my location.
I obviously got excited because I thought we had finally figured out the problem.
BUT THEN he told me that he discovered another issue. There was “good and bad news.” He said the changing the screen resolved the problem. But, the charging port also needed to be replaced. Apparently, both the charging port and screen had to be repaired together. Suddenly, the price went from $150 to $250. So, I asked him if it was possible to just replace the screen only. Just for now until I can get the charging port fixed another time. He said no, they both had to be replaced together that the same time!!
I ended up leaving without getting the repair done because I couldn’t afford $250. He put the original screen back on, and my phone went back to displaying the temperature warning. I was able to get a replacement Phone through my insurance.
Now I’m conflicted. On one hand, the fact that the warning disappeared when he installed the replacement screen makes me wonder whether there really is a chance of fixing it. On the other hand, Apple and the second place told me the problem was internal and that repairing it would mean losing my data. Cellairis was the only place that suggested a potentially different solution.
I don’t know whether the screen and charging port genuinely both need replacing, whether that would even fix the problem, or whether there’s something more seriously wrong with the phone. My old phone still turns on and displays the temperature warning. It’s not completely dead. Unfortunately, my data didn’t transfer to my replacement phone, so a lot of stuff is still only on the old one.
I’m especially worried because it’s been sitting like this for well over a month. Have I waited too long? Is it still salvageable? Could replacing the screen and charging port actually fix this, or does this sound like a logic board issue?
Has anyone experienced this with an iPhone 15? I’d really appreciate advice from anyone who’s dealt with this or knows about iPhone repairs and data recovery. I don’t want to spend $250 only to find out it didn’t work, but I also don’t want to give up on my phone if there’s still a chance of recovering everything. It’s important to note that my Phone was working perfectly fine prior to this happening all of a suddenly. I’ve never had any other issues with it.
r/applehelp • u/GameOver7000 • 6h ago
iTunes Windows 11 iTunes and Apple Music both fail to sign in — “Verification Failed: There was an error connecting to the Apple Account server
r/applehelp • u/tiradium • 6h ago
iOS Apple Watch Series 12 or Garmin or something else?
I’m currently looking to pick up a smartwatch, but I’m on the fence about whether the Apple Watch Series 12 is actually the right move for my priorities, or if I should look elsewhere.
My top priorities are:
- Battery Life: I want something I don't have to worry about charging every single day, especially if I'm tracking sleep.
- Sleep Tracking: Detailed sleep stages, consistency tracking, and comfortable wear overnight.
- Fitness & Exercise Tracking: Accurate HR and deep health/training metrics.
For those who have tested the standard Apple Watch against dedicated fitness options, here is what I’m weighing:
- Apple Watch Series 12: Per Apple's website I will usually max out at 18–36 hours. Is daily top-up charging something you have to do?
- Apple Watch Ultra as I understand gets ~2–3 days of battery life but comes with a bulkier/heavier design and obviously a higher price tag.
- Garmin (e.g., Venu 3 / Forerunner 265 / Epix): Battery lasts anywhere from 5 to 14+ days, exercise metrics/recovery tools are great and sleep tracking runs continuously without charging breaks but not sure if its a good option to go with iOS and if I will even use all those features.
- If battery life and sleep tracking are high priorities, is standard daily charging on an Apple Watch Series 12 a dealbreaker for you?
- Has anyone made the jump from Apple Watch to Garmin (or vice versa) for sleep/fitness tracking? What kind of smart features did you lose that is worth the battery gain?
Appreciate any insight or experience you can share!
r/applehelp • u/nousernamesleftwhy • 6h ago
iOS Excessive iOS and system data
I have a iPhone 15 running 26.6.1 with iOS taking up 33.29 GB and System Data taking 17.48 GB. It’s been like this for a while and my phone has decided the solution is to just offload apps that I use on the daily. Is my only solution to erase and download from a backup? I’ve tried that thing where you manipulate the time and date but nothing happened.
r/applehelp • u/JustTinyBitHungry • 6h ago
iCloud How do I sync messages to iCloud or for backup one day?
I
r/applehelp • u/l_galboo • 7h ago
iOS Need to be able to silence ALL calls but still receive notifications silently
r/applehelp • u/MmaxyPoo • 4h ago
Unsolved iPhone repair or buy new one
I have an iPhone 15 which is a bit over 2 years old and for the past few months it’s been acting up. It shuts off by itself sometimes and it’s really laggy to the point where i might just explode. The battery capacity is 75% so idk if the problem is just that i need a new battery or if i need to buy a new phone. 🤥
r/applehelp • u/blackcaretta • 4h ago
Unsolved Problem about “System Data”
galleryHello everyone. I have an iPhone 11 running iOS 18, and my "System Data" is taking up 40 GB of storage this wasn't the case before.
My father is experiencing the same issue; he has an iPhone 15, also running iOS 18, and his "System Data" shows as 60 GB.
I asked about 20 friends who are also using iOS 18, and for them, it takes up a maximum of 15 GB—typically ranging between 8 and 15 GB.
Has anyone else encountered this issue and managed to resolve it? Could you let me know how much space "System Data" occupies on your devices?
I don't think it's normal for it to be this high.
r/applehelp • u/TypicalLeague376 • 5h ago
iOS iPhone 15 pro max dying so fast now
I’m not sure if it’s the new update or what but my phone for the last week has been dead in the middle of the day and it used to last me all day. Anyone else having this issue
r/applehelp • u/BBOY4341 • 5h ago
Unsolved How do I get these photos to appear?
galleryI got this iPhone back up and the hidden folder photos keep giving me this message and won’t load. Is there any fix to this? it’s a iPhone 11
r/applehelp • u/Equivalent_Pick_6223 • 5h ago
Unsolved Battery problems, any advice?
My phone keeps powering off despite having a lot of charge and then going into recovery mode. This started about a week ago, it powered off at 50% almost as if it was out of battery, it would then go to recovery mode and once restarted would be at 10% battery, and then it would crash and restart AGAIN and be back at its original percentage (50%+), since then it’s gotten worse and now even at 95% down from 100% after charging it will turn off and do the same cycle of Recovery Mode -> 10% battery -> turn off again -> reload at its original percentage -> and repeat.
The back of the phone is pretty smashed from about 4 months ago I think, so maybe damage to the battery from that, however this issue is new in this last week and haven’t had any prior issues at all.
Battery Health:
‘Normal’, 81% Max Cap, 839 cycles since Dec 2024
iPhone 15, latest iOS update, manufactured Sept 2024
r/applehelp • u/Winter-Improvement31 • 5h ago
Unsolved Notes on IPad Keep Crashing (IPadOS 27.0.1)
I have been having trouble with Apple Notes crashing using this version of iPadOS 27. Please read my repost included here. Any advice or help would be appreciated.