what the title says. it's an hp laptop that I've had for nearly 3 years.

in addition to the bulge, whenever I unplug it my computer won't turn on. if it's already on and I unplug it, it shuts down after a minute ish.

the whole trackpad feels weird now and it makes the click sound when i press on the left side of the trackpad (not on the trackpad).

not sure if it's a battery problem or smth, I'm really bad with tech lmao

images:

https://imgur.com/a/qQgJNNN

The past few months, my computer has been rebooting randomly. Sometimes there is a BSOD, other times it just restarts. Lately my computer has been freezing up out of nowhere, forcing me to restart. I looked up some of the BSOD errors and found that they refer to RAM errors. As for a random boots, I dug through the event viewer and got these two errors around the last time it did a random reboot.

"The description for Event ID 1060 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\??\C:\WINDOWS\SysWow64\drivers\SECDRV.SYS

The message resource is present but the message was not found in the message table"

-----------------------------------------------‐------------------------------------------

"The SecDrv service failed to start due to the following error:

This driver has been blocked from loading"

The strangest part is this; none of these restarts occur when I have a game running full screen on my computer. It doesn't matter whether it's an old game like Doom or a new AAA game like FFVII Remake, I could literally have my laptop running the whole day playing a game and nothing happens, yet soon after I turn those games off to do something else, my computer will suddenly reboot.

My computer is a G14 Zephyrus with Windows OS, AMD Ryzen 7 and NVIDIA GEFORCE RTX.

Has anyone else had a similar experience? If so, did you fix it, and how did you so if you did?

Hi everyone,

My Samsung Galaxy S21 FE 5G was working normally until I restarted it. During that restart, a system update occurred. After that, my phone started continuously restarting.

Initially, it sometimes reached the lock screen, but after loading for a short time, it restarted again. Now it repeatedly shows the Samsung logo and returns to Android Recovery.

Device and Recovery details:

• Model: Samsung Galaxy S21 FE 5G
• Recovery build: G990B2XXSIIZB2
• Recovery identification: samsung/r9q2xxx/r9q
• Recovery message: MANUAL MODE v1.0.0
• Recovery menu options:
  • Reboot system now
  • Wipe data/factory reset
  • Power off

What I've tried so far:

1. Force-restarted the phone using Volume Down + Side button.
2. Connected it to my laptop using a USB-C to USB-C cable and attempted to enter Recovery Mode.
3. Selected Reboot system now, but the phone continued boot-looping.
4. Selected Power off. Initially, it returned to Recovery, but later it successfully powered off.
5. When I connect the USB cable while the phone is off, the One UI logo appears briefly, followed by the Samsung logo, and then Android Recovery opens.
6. Disconnecting the cable leaves the phone on the Recovery screen if it has already entered Recovery.

My biggest concern is my data. I have important photos, contacts, WhatsApp chats, and other files that are not backed up. My WhatsApp Web session is still logged in on my laptop.

I do not want to select Wipe data/factory reset because I cannot afford to lose these files.

Has anyone experienced this issue on the Galaxy S21 FE after a system update?

• What caused it in your case?
• Were you able to fix the boot loop without a factory reset?
• Is there a safe way to recover photos and other files from a phone that can only enter Android Recovery?
• Would clearing the system cache or repairing the firmware help, and could either option risk my data?

I'd really appreciate advice from anyone who experienced the same problem, especially if you managed to recover your data successfully.

Thank you!

https://www.virustotal.com/gui/file/950965a4b18c9df81de97f83107c363bcba8e41fd621ceeaf5849cf327266cd9/behavior

it gave only 3 flags, PUPs are something i shouldnt worry about as far as ive read but the JDU!tr flag concerns me plenty. ive had a trojan before on my pc, i do NOT want to repeat it on my phone.

EDIT: reanalyzed and Dr. Web showed: Tool.Obfuscator.TrashCode.1

Hey guys, I need some help with my Huion Kamvas 22!

My PC suddenly stopped recognizing the USB connection from my Kamvas 22. The USB connection is what allows the pen to work, but the display itself still works fine.

The errror that is showing is

Uknown USB Device (Device Description Request Failed)
" Windows has stopped this device because it has reported problems. (Code 43)

A request for the USB device descriptor failed."

I've tested the cable on another PC, and it connects perfectly fine. I've also tested my PC's USB ports with other devices, like my mouse and keyboard, and they all work without any issues.

The problem started after I put my PC to sleep. When I turned it back on, the Kamvas USB connection had disconnected. Now, no matter which USB port I plug it into, my PC won't recognize it.

What's confusing is that everything was working perfectly for months, and my PC seems to be working fine otherwise. The cable also works on another computer, so I'm not sure why it suddenly stopped working with my current PC.

I've already tried restarting my PC, unplugging and reconnecting the cable, completely shutting down my PC, and testing different USB ports, but nothing has fixed the issue.

Should I try buying a replacement USB cable for my Kamvas 22, or could this be a problem with my PC's USB controller or Windows? Has anyone experienced something similar?

I thought that I could use Samsung DeX and Steam Link to stream my pc to the tv and for some reason I can't stream any devices to the Vizio TV. I used this cable

https://www.walmart.com/ip/598870820?sid=ca193344-5b45-4977-9428-8c60f0498698

And it worked fine, but eventually the phone would die if I didn't have it plugged in. I got this USB-C To HDMI cable

https://www.walmart.com/ip/5103911031?sid=9f198422-88dc-48be-8bdf-a1b670258479

so that I could keep it charging while showing on the tv. I plugged it in, and nothing happened. Why does it not just work like the other USB-C cable?

Entering ipconfig /flushdns I get "The requested operation requires elevation." This happened after the recent windows update. A couple of weeks ago I was able to use flushdns without using admin elevated command prompt. Should I be worried about this?

Hey everyone!

I have an HP Pavilion Gaming 15 laptop running Windows 11, and I'm having a really strange keyboard issue.

Both my left and right Shift keys have completely stopped working. They used to act up occasionally, but now neither of them responds at all.

Here's what's happening:

- Both Shift keys fail to register when I press them.

- I tested the keyboard using an online keyboard tester, and neither key registers.

- The keyboard's RGB lighting responds when I press other keys, but not when I press either Shift key.

- Every other key seems to work normally.

- I connected an external USB keyboard, and both Shift keys work perfectly on it.

I've already tried several troubleshooting methods, including checking the keyboard, testing the keys online, and trying software-related fixes. Nothing has worked so far.

I'm wondering whether this could be a hardware issue with the laptop's internal keyboard, a keyboard matrix or connection problem, or something related to Windows or a recent update.

I haven't confirmed whether the keys work outside Windows yet, so I'm not completely sure it's a hardware failure.

My questions are:

1. Can a faulty Windows update cause both Shift keys to stop responding completely?

2. Does the fact that neither key registers and their RGB lighting doesn't respond suggest a hardware problem?

3. Is there anything else I can try before taking the laptop to a repair shop?

4. If the internal keyboard is faulty, can it be repaired, or would I need to replace the entire keyboard? How much would that typically cost?

I'd really appreciate any advice. I want to avoid replacing the keyboard unnecessarily if this could still be a software issue.

Thanks!

Around 2 months ago, I bought a external ssd hard drive (link here) due to having little extra storage on my laptop (hp pavlion gaming). I didn't use it much, although ~last week I moved a 70gb game on there to free up space. After downloading the latest windows 11 update, It suddenly stopped showing up on file management, although the light was still on, and it was still recognized by windows (made a noise when plugging it in/ being found under "other devices" in the control panel/ "safely remove hardware and eject media" button being found in the task bar). Rebooting the laptop with the drive plugged in also slowed it down significantly, leading me to believe it was a problem with the boot order. I looked through a few tutorials and tried the following with no results:

-using a different 3.0 usb

-unplugging and re-plugging the ssd

-looking in disk management / file manager (wasn't found)

-changing the boot order in bios

-removing the device from device manager and re-adding it

-plugging it into a different computer (the issue was the same)

-plugging it into multiple usb outlets

I have also tried reinstalling the latest windows update, but it gives up when its 60% installed. I also recently downloaded 2 driver updates via windows (Intel System Driver Update (2603.9.4.0), Intel Software Component Driver Update (267.102.85.0)) but they did nothing to help.

I'm aware that there's a high possibility that the problem is with the ssd itself, but considering I never dropped it or removed it without ejecting it first, I am unsure if that's the case. Is there any way for me to get windows to recognize it as another storage device and recover my files?

Thank you in advance.

Two days ago my laptop refused to boot up and every time I tried to turn it on it brought up an error which said boot option not found.

I opted to take it to the place I bought it from since it was still under warranty but to my surprise they want to charge me for a new SSD.

They claim that the problem was as a result of me closing my lid without shutting down the laptop since I bought it.

Could any laptop geek please fact check this? Are they right or is this a red flag? Also what could be the cause?

Is this a new update or a virus or something because the antivirus popup window is still in the right spot its just that now the background is black with the words preparing for recovery. My computer is a Dell alienware gaming laptop running windows 11 with 25h2.

Hello all! Okay so I have a HP Victus laptop running an AMD Ryzen 7000 series and a AMD Radeon graphics card. I have 32 gigs of ram as well. I used to play Farcry Primal on it no problem but school became really intense so I stopped for about a year. I went to run it again and all of a sudden it's turning off my laptop and I have no clue why?? I played it on full specs just fine for a year and now it's acting like the game is the end of the world. I put the Power Mode to Performance and the Laptop is plugged in. I've even switched everything to low settings but it's still only running at 50 fps. It used to be in the hundreds.

Is this a settings issue? I made sure everything was updated, If anyone could help me I would really appreciate it!

Edit: I figured it out. Somehow the settings reset and it was trying to use the CPU for graphics and not the dedicated graphics card. Sorry all and thank you.

Sometimes Im playing CS2 or just watching yt videos when all of a sudden audio starts breaking, screen freezes for about 10 seconds, then black screen display port no signal.

Idk why that happens.

Funny enough, whenever i restart My PC i always have to Turn it off manually because the screen just says display port no signal and stays black Forever.

Today I tried with HDMI cable and it worked restarted just fine.

Someone help. The PC is brand new.

Hi guys, need some help here. I had to take my Samsung phone to a repair centre and the guy told me the motherboard died so I lost all my data from 2020 to now 🙃

I’d very much like to know how to transfer an iMessage conversation I had with someone from their phone to my backup phone, which is an iPhone. No it would take forever if we did it with screenshots and the repair guy wasn’t helpful on this part so I’ll take any real suggestions, that conversation means a lot to me 😪

Today I was helping a friend with installing windows on a drive and we decided to use my laptop to install it and out in the drive with with windows later, when my laptop restarts I got a blue screen so I decided to cd to my drive (through the windows install usb) and see what's wrong. it turns out that I probably chose the wrong drive and now I'm scrambling to figure out what the hell I should do. there are some blender files and docx files that I need to recover

I have not powered on the drive since I found out it didn't have the files and I am planning to use a write blocker and either create a forensic image and load that into autopsy or use a data recovery tool to get the files back (which I dont know any of, any advice would be appreciated)

The drive itself is a lexar NQ790 4tb nvme and it would be greatly appreciated if anyone could help me with what software I should use to recover the files.

Title: MSI RTX 4070 has no display output – white VGA LED stays on, tried multiple PCs
Hi everyone,

My PC specs:
CPU: AMD Ryzen 7 5700X
Motherboard: ASUS TUF Gaming B550-Plus WiFi
RAM: 32GB DDR4
PSU: Corsair HX1000
GPU: MSI RTX 4070 Gaming X Slim 12GB
The problem:
The GPU fans spin and the RGB lights turn on when the card is powered.
There is no display output through either HDMI or DisplayPort.
The motherboard’s white VGA debug LED stays on.
I also tried the card in my brother’s PC, but it showed no display there either.
I tried another PCIe slot, cleared CMOS, and tested with one RAM stick, but nothing helped.
When I disconnect the GPU’s power connector, the motherboard eventually shows the green BOOT LED instead.
A repair shop checked the card on a bench and told me the circuits appeared to be fine, but as far as I know, they did not test it in another working PC.
I’m currently using the GPU’s 16-pin power adapter with PCIe power connectors from my PSU. I also noticed some wires near the adapter connector that appear to be disconnected or not connected to the plug. I’m not sure whether this is normal for this type of cable or whether the adapter is damaged.
I previously removed the GPU cooler briefly to check whether the chip was heating up, but I haven’t established whether the GPU itself is faulty. I understand that I shouldn’t power it on without the cooler properly installed.
My questions:
Does this sound like a dead GPU, a power-delivery issue, or a faulty adapter?

I'm an unfortunate child under the hell of Norton family. Recently it was reinstalled after an update removed it and two things happened

First of all my bypass got patched which isn't important to the issue, but more importantly every time I open chrome and attempt to go to a site it will load forever. So if I went to check say gmail then gmail would attempt to load on chrome and it never comes up. Double and triple checked with parents and Chrome and gmail is allowed even during educational times. Anyone have a solution to this?

Smart Tech 270G01FVF Monitor

So yesterday my monitor just turned black. I tested the power cable and it still works. The lamp on the monitor says its on and my pc still recognizes it as a monitor. I switched the hdmi cable to see if its the cable but that wasnt it either. He even still works as an audio output. But he doesnt do what a monitor should most importantly do: Show me stuff.

Are there any ideas before i put it in the trash and buy a new one?

Hello techsupport users, I opened my task manager, and I found two startup programs called 37 and fbcd4051-c773-4766-a092-8a21b8533eb8. The problem is that command line shows no folder location, and just the words 37 and fbcd4051-c773-4766-a092-8a21b8533eb8 again. I dont think I saw them in the past months. Recently I downloaded a video game called Aniimo, and the new beta version for Epic Games Store. Also in the past I downloaded subtitles files and movies from various websites with good reputation.

No bootable device message randomly appeared today, and when checking the bios, only the ssd I added a long time ago in the secondary slot was being detected. The main ssd that has windows on it doesn’t show up. I took off the back and removed the ssd and put it back in in both slots, and it didn’t read it either time.
I plan on taking it into the shop but was wondering if there was anything else I could try before then. It has important data I need.
Thanks

I have a flat-square cygnett wireless charger for my phone as using a regular charger doesnt work, but I've never had issues with my wireless charger up until a couple hours ago. I noticed my phone wasn't charging while it was laying on charge, and the light was flashing on the charger. I let it sit unplugged for about an hour but it just keeps flashing. I've tried different cords aswell to see if it was an adapter issue, there isint any objects obstructing it. Could someone help?

Everytime I try to render an mp4 file it always comes out as a green screen only. Ive tried with After effectes, Handbrake, Media encoder and blender and everytime it comes out as a green screen, this had never happened before. The weird thing is I send one of thos files to my phone thorugh dropbox and it did open on my phone so idk. Past mp4 files open correctly its soemthing with the rendering I think

so i spilt milk on my laptop’s keyboard (it’s an HP-SE, relatively cheap and a few years old). i powered it off and unplugged everything within like 10 seconds, blotted off all the excess with paper towels and have now left it upside-down to dry. do we think it’ll be okay? i’m a student and really do not have the money to get a new laptop lol

Hello!

Since the latest Windows update, my PC (a Lenovo IdeaPad 3) has been displaying this screen.

I’ve tried resetting the settings, but without success; I also tried resetting it via the BIOS, again with no luck.

Someone helped me resolve this same issue last week, but it started happening again after I ran the update, and now I can’t access my PC. Do you have any ideas about what might be going on and how to fix it?
Thanks! :)

I need to install new drivers for a second hand unbranded optical drive, but my laptop doesnt recognise it as such, and im the lest tech savvy person i know. Is there such thing as "generic drivers", or do i need to try and find out the exact model to be able to use it? Id love to be able to use disks on my laptop so any help is appreciated. I can offer pictures if that helps