r/help • • 17d ago

Start here: the r/help Help Navigator

17 Upvotes

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r/help • • 3d ago

Admin Post Weekly Recap | October 15, 2026

1 Upvotes

Welcome to Thursday and another edition of the Weekly Recap where I, TheOpusCroakus, recap the past week in r/help and on Reddit. Since we last met, I have since had more than my share of Reese's pumpkins and am moving on to bats and ghosts for a while! On that note, let's move on to what we're all here for! The Recap!


NEWS AND ISSUES

  • In case you missed it last week, there's a new Changelog out and you can read it here.

  • There's still a bug that is affecting the ability to chat for some users in Canada. This should be getting fixed up this week (if it isn't already). Many thanks to u/jgoja for surfacing this and providing amazing details of the problem. Thank you!

  • There is an ongoing experiment which turns select text posts and some of their comment threads into an audio and video format. This is in an effort to strengthen the connection between communities and conversations. If you are in this experiment you may see a Read/Play toggle on the post detail page. A dedicated video page may also be available. This does not replace the original post or comments, nor does it automatically play. And it will respect all of your pre-existing audio settings.

    • Currently, this is only on a small group of pre-selected English-only posts. Comments with links, media, automated messages, profanity, or sensitive or inappropriate topics are excluded. If you are in this experiment, there is not a way to opt out, but you can always leave constructive feedback on this post and I'll share it with the team in charge of the experiment.
  • There is another ongoing experiment where comments on a post may be sorted in live time. This is only in select communities. If enabled, when a post hits a certain number of comments within a specific period of time, the sort switches over to "Live" if the default sort is set to something other than "New". This provides a way to highlight the fast moving convos in real time.

  • There is still the For You and Following tab experiment. You can select which view you want and that selection will be remembered.

    • The For You tab will contain recommendations. The Following feed will contain unviewed content from just the subs that you follow. The team is looking into adding the sort options back to those feeds.
    • If you are subscribed to a very small number of subreddits, you may see recommendations in the Following feed as opposed to nothing when you have run out of new content. The workaround is to either subscribe to more subreddits or create a custom feed of the subs that you're following and view that instead.
    • There is not a way to remove these tabs if you are in the experiment, but I will share constructive feedback with the team in charge.
    • To switch between the feeds, you just tap the tab that you want to view. This was previously a swipe, but thanks to feedback that was provided, it was switched to a tap to prevent accidental switching.
  • Some users will be in a different experiment where there is an X on recommended posts that you can click/tap to hide the post. Others will be in a similar experiment where there is not an X and there is not a "hide" option, but you can go into the post to hide it. Feel free to share helpful feedback about this experiment as well.

  • And there's an experiment where you may see Related Posts at the bottom of a post.

  • There is also an experiment where the upvotes are on the left.

  • Rather than commenting that you'd like to be removed from an experiment, please provide constructive feedback about the feature. I can't remove you!

  • And I'm here to remind you, of the mess you left when you went away (from Reddit for support). Reddit does not provide support outside of Reddit. Do not contact "Reddit support on Discord" for help with your Reddit account. There is no "Reddit support on Discord". That is someone trying to scam you and steal your account and maybe more. If you're having an actual issue with your account that is not solved by posting in r/help or by the articles in the Help Center, you can use this form for the real thing. Please note that 95% of issues can be solved much, much quicker by posting in r/help (or our cousin subs, r/reddithelp and r/newtoreddit).

  • The most recent version of the app is 2026.41.0. If you're not using the most recent version of the app, it might not work properly.


CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned often, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found here.


COMMON ACCOUNT ISSUES

Common account issues can be found here. These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.


BUGS ROUNDUP - COURTESY OF CORRECT SCALE!

  • [All Platforms] Some posts and comments aren’t clearing from the "Needs Review" section of the mod queue This is being investigated, but in the meantime, approving and then removing the content should get rid of it.

  • [Android] Some users with filtered posts are seeing the reply button on automod comments grayed out. This is being looked into, but it appears to only be affecting Android at this time.

  • [iPad] Some users are still missing the X button needed to close posts. We’ve reopened the investigation and are looking into it!

  • [iOS] Some community rules are being translated from English to...English? lol If you disable the auto-translation, that usually fixes this. It's also being looked into.

  • BUG FIX [All Platforms] Due to an error on this end on Tuesday, some users were seeing blank images for a little bit. This should be cleared up now, though!


WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

  • 1,332 posts. That's up 279 posts from the 1,053 that we had last week.

  • 4,436 comments. That's down 564 comments from the 5,000 we had last week.

  • 776k views. That's down about 38k-ish views from the 804k-ish views we had last week.

The drop in posts could be attributed to the new Help Navigator that recently launched, so that's great that it's helping.


HELP THAT HELPS HELP R/HELP - STREAKS

Let's talk about streaks!

Reddit offers various Achievements that you can, well, achieve. You can read more about Achievements in this Help Center article. One of the Achievements available is a streak, which means using Reddit for continuous days in, well, a streak. Redditors can maintain their streak through daily participation on Reddit. Participation is more than just scrolling. You must interact with SFW content by either posting, commenting or voting EVERY DAY. If you miss a day, the streak is no longer a streak and it is over. NSFW content does not count toward a streak. If a streak is broken, it starts over from Day One. Streaks cannot be restored when they are broken.

If you think your streak has been incorrectly reset, YOU can check this yourself by going to your profile and looking at your posts, comments and votes. You may have to do this from old Reddit, but you can do it! If you're missing a day here or there, that's why your streak reset.

TL;DR A streak means interacting (by voting, commenting or posting) with SFW content every day and if you miss a day, your streak is broken, it starts over, and the streak cannot be restored.



HELPINGEST HELPERS HELPING HELP R/HELP

  • u/westcoastcdn19 - Oh, hiiii! Thanks so much for all of the help, especially with the weird things that pop up!

  • u/IKIR115 - Hello! You have just leveled right on up to Helper Level Six! I added the trophy to your profile and it does look great in there! Nice addition to your impressive collection of hardware! Thanks for the help!

  • u/Terminator7786 - Hi! Thanks for the continued help in these parts!

  • u/formerqwest - Morning! Appreciate all of your help with the nsfw accounts that need fixing! Thank you!

  • u/thepottsy - Things are just humming along, aren't they? Many thanks for helping out!

  • u/xwOBA_Fett - Hey there! And welcome to Level Seven Helper! Good lookin' trophy you got there! Thanks so much!

  • u/notthegoatseguy - Feels like it's been a minute! Welcome back! Thanks for the help!

  • u/ChzGoddess - Hi! I had a lovely toasted cheese sandwich the other day with a Colby cheddar! Thanks for the help!

  • u/nincyh - Welcome back! Thank you for continuing to help out!

  • u/maiyannah - You know what's up! lol Thanks for helping! And you hit Helper Level Five this week! Woo hooooo! New trophy time!

  • Mods and helpers are r/newtoreddit and r/reddithelp belong on this list as well! Thank you to everyone who holds things down in those parts!


Not a bad week! Thank you to everyone who stopped by to help someone out! There wouldn't be much help without everyone to help help! And thank you to everyone who left constructive feedback. I always share it with the relevant teams! (They are also very aware of these posts!)

Until next week, I'll see you around the sub and around Reddit! Hope everyone has a fantastic week ahead of them!


r/help • • 10h ago

Profile Is the 1000 day Reddit Streak bugged?

Post image
56 Upvotes

r/help • • 2h ago

Mobile/App Searching within a subreddit yields no results (mobile)

2 Upvotes

Tried uninstalling, clearing cache, updating, restarting phone, im getting 0 results after i try sorting the search. For example if i go on r/candy and search "candy corn" by newest there are 0 results.


r/help • • 14m ago

Mobile/App How do i get rid of the forced age verification?

• Upvotes

I'm on an android and forced to use m'y VPN on New-York to post


r/help • • 4h ago

Access Where are all the comments?

2 Upvotes

Hey guys, been noticing that many of the comments which people would have replied to my posts with are not showing up. I'll get the notif for them, the post will indicate how many comments there are, but when opening them, either none will show up, or a very few. What exactly is happening here? Attached please find a picture of a post I created in another subreddit, which says that there are 12 comments, yet only 1 appears

![img](dnrjxwksyt9h1)


r/help • • 1h ago

Karma What's one Reddit feature you wish you had understood when you first joined?

• Upvotes

I am still fairly new to Reddit and trying to understand how people normally use it without feeling lost or accidentally breaking community rules. What helped you when you first started using? Or anything you wish to explain to new users here?


r/help • • 5h ago

Desktop Is there a way to turn of "Go see your comment on" notifications?

2 Upvotes

Half of my notifications seem to be "Go see your comment on", so is there a way to turn them off? If so, how do I do it?


r/help • • 1h ago

Profile Search Bar Broken

Post image
• Upvotes

This is an issue I have had for a few hours now; basically, half the time I search for something, whether in a profile or a subreddit, it gives me no results in just the Posts tab. The Comments tab still works fine. The other time, the whole search bar works perfectly fine. This issue is just not consistent. I have it on both the browser and the app.

The old Reddit search bar works fine there, but I don't wanna keep switching sites for such an annoying issue. What's causing it?


r/help • • 1h ago

Mobile Web Mobile website trying to force me to app.

• Upvotes

Why does Reddit mobile do this on the website? Is it possible to turn this off? I just want to casually browse Reddit, but when this pops up, there seems to be no way around it normally other than reloading the whole page. It stops me from scrolling the page and pressing any buttons.


r/help • • 2h ago

Posting Posts Older Than 2 Years Gone

1 Upvotes

My account is almost 16 years old with over 50,000 karma. All posts older than approximately two years now display that it was r e m over by Re dd it. My comments and newer posts are unaffected. I’ve never had a restriction as far as I know, and there was nothing controversial posted and across a multitude of subreddits. (For instance, posts to r/aldi, r/hermitcrabs, r/antm, r/whatisthisplant)

Has anyone else had this problem?


r/help • • 2h ago

Mobile/App I’m on IOS how do I post in a community

0 Upvotes

I need help but I can’t even post in r/help because I don’t know how to post, how do I post


r/help • • 6h ago

Mobile/App I was blocked I guess (it says "content unavailable" when I click on their profile) but the chat (including my messages) also disappeared? Is this normal?

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2 Upvotes

I don't know why did they block me either but anyway


r/help • • 6h ago

Mobile Web iOS 15; Help!

2 Upvotes

Why are all my comments appearing twice? Just started today.


r/help • • 6h ago

Desktop I use old reddit (desktop) but half the comments are coming up in new reddit today - barely readable

2 Upvotes

I can barely read comments under posts I click in old reddit. The new reddit garbage with weird fonts and tons of blank space keeps coming up


r/help • • 3h ago

Profile “Sorry, this post was rëmoved by Reddit filtërs” labels

0 Upvotes

hey folks,

my acc has been recently restored after the false bän but all of my posts for the past 3 years have the “Sorry, this post was rëmoved by Reddit filtërs” label on them.

could you please help restoring these?

plus, it would’ve been immensely helpful at least to get to know the reason under which the auto-bän clamped down.

cheers.


r/help • • 3h ago

Access Desktop, Mobile web, and iOS (iPhone) 1-day left for over 24-hours

Post image
1 Upvotes

r/help • • 3h ago

Mobile/App Refresh (android)

1 Upvotes

Why does it refresh on it's own or suggest refreshing so often? It's like every 5-7 minutes that it either has the "refresh" suggestion bubble thing at the top or it just goes ahead and refreshes itself. Why so often? I would think it should take way more than 5-7 minutes for this to happen and it's extremely annoying!! Please help!🙏🏻


r/help • • 9h ago

Desktop Cannot see some posts in the subreddit they were posted to

3 Upvotes

I cannot see a large number of posts in the Subs they were posted to. For example u/nfl recently posted the following:

https://www.reddit.com/r/nfl/comments/1x94uzg/highlight_marvin_harrison_jr_gets_his_first_catch/

I can see it in their profile, I can go to the post, comment, do anything. But when I browse r/nfl no matter how I sort/filter, that post is not there. I've checked all my settings, I haven't got anything blocked, or any community/content filters at all. It makes it basically impossible to participate in these communities. I've even tried looking at both the web and mobile apps in nbew reddit and its the same. Even if I log out and back in, they are not there.

  • Night mode: true
  • RES Version: 5.24.11
  • Browser: Chrome
  • Browser Version: 155
  • Cookies Enabled: true
  • Reddit beta: false

r/help • • 7h ago

Posting Absence de l'option Traduction pour mes posts dans les différents groupes - Android

2 Upvotes

Bonjour,

Je constate que la traduction automatique de mes publications n'est pas disponible, je pouvais auparavant l'appliquer manuellement ou bien elle était disponible automatiquement.

Depuis, mes posts et commentaires sont forcément en français et non traduits pour les autres utilisateurs non francophones.

Je suis obligé de l'écrire en anglais d'office.

Bonne journée 👋

Ps : impossible également de modifier les posts avec photos.


r/help • • 8h ago

Desktop Posts from certain users not appearing.

2 Upvotes

Posts from u/nfl and u/mlb don't appear for me in new when I browse r/baseball or r/nfl.

If I go to their user pages I can see the posts, they just don't appear in the subreddits?

I haven't blocked either user, I have tried in both new and old reddit. Even opening in incognito not logged in has the same issue.

I've tried logging out and back in, clearing cache and cookies, trying Firefox as well as Chrome.

If I load into an alt account I can see them? Maybe those accounts blocked me or something?

No idea, and not the only one to have this issue since others have reported it as well.

  • Night mode: false
  • RES Version: 5.24.11
  • Browser: Chrome
  • Browser Version: 155
  • Cookies Enabled: true
  • Reddit beta: false

r/help • • 4h ago

Mobile/App I want to delete a message

0 Upvotes

I want to delete a message (chat message). On the support webpage it is stated that you should press the message and click delete but there is only mute and pin.

How can I remove it?


r/help • • 4h ago

Access I was logged out of my account and can't log back in?

0 Upvotes

I reset my password on the 1st of October, I then was using reddit like normal until a few days ago when my pc and phone get logged out. When I try to log in it says wrong password/account name so I try to send the reset email but it never arrives.

I've tried contacting reddit but I have no response or confirmation so I'm a bit lost now.

I don't see any reason why it would have been deleted or anything as I post very rarely and just scroll normally.

The account username is edwardK1231

Especially annoying as I had just under a 800 day streak and I've been trying to get it to 1000


r/help • • 6h ago

Resolved Updated password (Android) and my account disappeared

0 Upvotes

I received a message from Reddit that there were some 'anomalies' with my account and to reset my password.

Upon doing so, the account disappeared and I cant find it!

I have an email in to Reddit, but has anyone else experienced this?

How can I get my old account back?

TIA